Koons Ford Lincoln of Annapolis

2540 Riva Rd, Annapolis, MD 21401

New 888-418-0687 New888-418-0687
Used 888-418-6439 Used888-418-6439
Service 888-902-0203 Service 888-902-0203

Stop in and see the All Newly Redesigned and Constructed Koons Ford Lincoln of Annapolis


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
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  1-10 of 204 reviews

Featured Review

5.0 out of 5.0

Great service

by from ANNAPOLIS, MD |

Everett was extremely helpful and couteous. I had a recall on my ford escape. He promptly took care of that. Made every effort to return my vehicle by the end of the day. Very professional.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Ford Serviice

by from annapolis, md |

Staff were courteous and helpful, esp. the lady who helped me during my stay, and the lady who works in the lounge. I appreciate that my car was washed. My only complaint was a fairly long wait; over three hours for an oil change. But overall a pleasant experience.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

First Routine Service on New Vehicle

by from Annapolis, Maryland |

It is always easy with Koons Ford. The client service is excellent at this location. The waiting area makes it easy to wait for your vehicle.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful people.

by from Annapolis, MD |

Words cannot convey how much I appreciate Koons Ford. Even though my Lincoln is over 12 years old and parts are hard to find, Steve Flowers always goes beyond outstanding when he services my car. I am so grateful to him and the other service professionals who works at Koons. I would not take my Lincoln anywhere else. t

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service Manager Christian

by from Davidsonville, MD |

Service Manager Christian was outstanding! I had a serious problem with my truck while we were in the process of moving from the home I sold and needed the truck. He demonstrated he was seriously concerned about my need for the truck and ensured the work was performed in record time. I am a former auto and aircraft mechanic, and know good service when I see it. Christian managed the service and also ensured the truck had other needed repairs performed to make sure I could accomplish my move. Thanks so much!!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Riva, MD |

Although the service took longer than anticipated, the work was well done.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service, clean facilities.

by from Annapolis, MD |

Great service, on time, as promised and the mint tasted great!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

New F150

by from Annapolis, MD |

Happy to have made our purchase at Koons with Mike Wilson and the whole team.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service

by from crownsvillle,md |

the service was great and the writer [mike reas} is exceptional at his job

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Koons Ford Annapolis

by from Annapolis, MD |

Mike is always a pleasure to work with making the experience a breeze

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Came in for service or repair

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Did not make a purchase


(1-10 of 204 reviews)