ODaniel Chrysler Dodge Jeep Ram

ODaniel Chrysler Dodge Jeep Ram

5611 Illinois Road, Fort Wayne, IN 46804

New 888-568-5080
Used 888-821-3684
Service 888-454-9734

Five Star Chrysler Dealership!~Refreshing Friendly O'Daniel Staff!~Most Experienced Sales Staff in the Fort!

Average Ratings

4.8 out of 5.0
17 out of 17 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 17 reviews

Featured Review

5.0 out of 5.0

Highly professional and curteous

by from FORT WAYNE, INDIANA |

Sales person Brett Paul was very patient and knowledgeable in the purchase of a 1 owner 1999 Toyota LandCruiser. He provided me with a written estimate of the mechanical issues with this SUV , which gave me a peace of mind. The manager Gregg was very pleasant and accomodating. A few years ago I had purchased an 2007 pre owned Audi A6 which was also a very pleasant experience with the same dealer. The business manager Charlene was very friendly and professional, making the whole process from start to finish very easy. In the service dept, Curt has always been very professional and accommodating to my work schedule.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

4.0 out of 5.0

Cars.com experience

by from Warsaw, Indiana |

Dealership was fantastic with followup, having the vehicule ready ready to test drive, assitance from all members of the staff regardless of whether I was their client. This is one of the few Sales Lots where where have smiles and seem to enjoy their work. Pat Garret was quick with information and additional follow up. Almost with regret I did not purchase the unit that caught my eye. It just wasn't what I was looking for. This fact makes O'Daniels even a better choice because the smailes and friendly ways continued after I had made the choice not to buy. The only negitive may be the amount of follow up in my email box. But I undertsand the need to be there when a customer is considering a purchase.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Flawless Customer Service

by from Fort Wayne, IN |

I just purchased a 2012 Jeep Liberty at ODaniel and the entire experience was amazing.Great customer service, the entire staff was friendly and professional, it was my first experience with this dealer and it won't be my last. No high pressure, no hidden costs, laid the purchase out with my trade,in black and white. I have been to "the other guys" in Fort Wayne, where all they do is throw a monthy payment at you with no explanation on how it was calculated. No games at O'Daniel's! Thanks for making this car purchase great!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

OIL CHANGE

by from fort wayne, IN |

good job, better than the prior time when you forgot to put the oil cap back on. still takes a bit long vor someone waiting in the lobby

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Good service

by from Fort Wayne, IN |

We took the van in. The service was timely. We had no issues.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Service Ever

by from Fort Wayne, IN |

O'Daniels cares about the customers and their cars...I take my PT cruiser there for service as needed. They are very nice, friendly, knowledgeable about my car and the service needed. They make me feel welcome. It is very clean and they have the best customer service ever. I can make an appointment and they get me in and out in no time..

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

ODaniel Chrysler Dodge Jeep Ram responded to this review

November 2, 2011

Thank you for trusting the O'Daniel Family with your beloved PT Cruiser!


5.0 out of 5.0

Very Professional

by from Fort Wayne, IN |

Service team was very professional - treated us as valued customers

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

ODaniel Chrysler Dodge Jeep Ram responded to this review

October 24, 2011

Thanks for the review! We appreciate the opportunity to earn your business!


5.0 out of 5.0

Recall

by from Fort Wayne |

There was a recall on my vehicle. They handled it well & the work was done quickly.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

ODaniel Chrysler Dodge Jeep Ram responded to this review

October 24, 2011

We're happy we could get you back on the road, safely! Please call us at 260-435-5300 if we can ever be of service!


5.0 out of 5.0

Oil changes

by from Fort Wayne |

I always get my oil changed here and it's always done well and on time.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase

ODaniel Chrysler Dodge Jeep Ram responded to this review

October 24, 2011

Thanks for the review! And thank you for being part of the O'Daniel Family!


5.0 out of 5.0

Service with a Personal Touch

by from Fort Wayne IN |

O'Daniels Service Dept. is outstanding. The service reps know me by name and always do their best to accommodate my time demands. They onve fit me in early in the morning and fixed our car when we had a problem the morning we were to leave on vacation. They make the service experience as pleasant and convenient as possible. I also completely trust them and have never felt they were "steering" me wrong.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service contract

by from Fort Wayne |

I bought a "bumper to bumper" service contract with this dealer on a used car I purchased elsewhere. The service is a friend of my children and did so on his recommendation. I have been very pleased with the service follow through.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

ODaniel Chrysler Dodge Jeep Ram responded to this review

October 24, 2011

Thank you for the review! We look forward to seeing you in the future!!


(1-10 of 17 reviews)