Infiniti of Willow Grove

Infiniti of Willow Grove

1510 Easton Road, Willow Grove, PA 19090

New 866-505-4290
Used 888-995-3062
Service 888-290-0466

WHERE GREAT THINGS HAPPEN!

Average Ratings

4.8 out of 5.0
85 out of 94 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 94 reviews

Featured Review

5.0 out of 5.0

Dan Ruggiero is undeniably the best!

by from Payson, AZ |

I never imagined buying a car online, let alone 2200 miles from home. I searched all of Arizona for the perfect car without any luck. I expanded my search to the entire country and there it was, my G37xS at Infiniti of Willow Grove. I'll admit I was a bit skeptical and extremely nervous buying a car sight unseen. I must have memorized each and every picture that was posted on the website. I contacted Dan Ruggiero about starting the buying process and he set my mind at ease making this car buying experience a pleasant one. Dan is honest, fair, patient, helpful, and will go out of his way to ensure you are getting exactly what you want. Dan kept me up to date on every part of the buying process, right down to calling me when my car was on the transport truck. I have absolutely no regrets buying this car and I have Dan Ruggiero to thank for that. When the time comes for me to trade my car in for a new model, I'll call Dan at Infiniti of Willow Grove!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

John M

by from James Creek, PA |

Although I didn't buy a car from this dealership, they kept me in mind and updated me on the status of the car I was looking at via the internet. Joe Ruggiero was helpful and gave me his cell phone incase I had any questions or wanted to secure the car. I appreciate the way he handled things; he was courteous and, even though I made a purchase elsewhere, I want to thank this man for providing a great service and putting up with my ongoing inquiries.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly, knowledgeable and involved

by from Lansdale |

Everyone I encountered during my visit at the dealership was enthusiastic about their cars, ready to talk about the technologies and the driving experience. Sean orchestrated the whole process with competence, good humor and direct involvement in getting me first the right vehicle, then agreeable purchase terms and then walking me through the workings of the car and it's technologies. A very good experience.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great car buying experience

by from southampton pa |

Dan Ruggiero makes the car buying experience stress free. This is the second car that I bought from Dan, this time the Q50a and both times Dan has gone out of his way to explain everything about the car and how to work all of the bells and whistles that come with it. The entire experience including the work with the finance department was great

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful Willow Grove Infiniti

by from Philadelphia PA |

My husband and I were on the market for a second car since we recently moved outside of the city. It was our first car purchase together, and we wanted it to be perfect for our growing family. We had shopped around the Philadelphia area for a couple of weeks, and had our fair share of information from various dealerships. Some dealerships didn't seem to take us seriously, while others would give much pressure into buying. Infiniti of Willow Grove certainly stood out among the rest. We were enthusiastically greeted by Joseph Evangelista as we entered the dealership, who eagerly answered any of our questions. He was very respectful and forthright when it came to our indecisiveness for lease vs. purchase. Our test drive certainly impressed us as well; the car was sleek and smooth to drive, but we also felt secure and safe. Many cars only offer one or the other. The QX60 also offered many impressive safety features that other cars do not feature. The safety aspect was our priority. We left the lot still unsure of what to do - it is a huge decision for a young couple. Meanwhile, we would receive endless texts, emails and phone calls from other dealerships multiple times a day to nag us about our decision. Then I received 1 polite email, short and sweet, from Joe. He wanted to remind us that he is there if we have any questions - no pressure included. This certainly left another positive impression, and we returned a second time to take another test drive with him. We decided then and there to work with Infiniti for our first family car. We are very happy we did, and I am loving my QX60!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Phil Polite is Awesome

by from Warrington PA |

Went in for an oil change and came out with a new car, and I could not be happier with my buying experience or my new 2015 Q50 Hybrid. I was actually allowed to take the car home for the night as well to "test it out" since it is my first Hybrid. I could not believe it when the sales manager came over and told me to take it home for the night and to come back in the morning. I kept looking around for the hidden camera. But there was no hidden camera and no catch. Just a dealership that really wants to sell cars and is really good at it. They are not just good at selling cars, they also actually care that you get in the right car for you. At numerous times several of their sales staff asked me several questions to help me make sure that this was the right car and model for me. I simply did not experience this level of assistance and genuine care about the customer at any of the the other dealerships I visited during my car search. I also tried and tried hard to beat the price they gave me. I ended up being told to "take that deal if you can get it, because it is a heck of a deal" by numerous dealerships. I have no ideal how they always get their prices so low and to the point that no other dealership is even willing to try to compete, but they do it over and over again. This is my second car with them and I would not be surprised in the least if I end up getting my next car from them as well. Ask for Phil, he is a heck of a sales man. Remember I went in for an oil change, and came out with a car. And he might just throw in a cheese steak for you, they are delicious.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Matt Petro Great Saleman WG Infiniti

by from East Stroudsburg,Pa |

Matt Petro great salesman whiling to go the extra mile. Smooth buying process great facility and staff. Thank you Matt for making my buying experience at Willow Grove Infiniti a rememble one. Customer for life!!!!! If you are in the market for a new Infiniti make Willow Grove Infiniti your next buying destination!!! Thanks again, C.R. Stokes

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase

Infiniti of Willow Grove responded to this review

April 22, 2015

Hi C.R.! Thank you for taking the time to leave comments in regards to your recent experience at Infiniti Willow Grove. We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new Infiniti and if you ever need anything do not hesitate to let us know! Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Greg Haraway


5.0 out of 5.0

Excellent Car Purchase Experience

by from Philadephia, PA |

I just bought a "barely used" car from Infiniti of Willow Grove and the entire process was excellent. Dan Ruggiero was very helpful and professional and the other folks I met delivered great customer service. The entire team was efficient and friendly.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Infiniti of Willow Grove responded to this review

April 22, 2015

Infiniti Willow Grove thanks you for taking the time to leave us this amazing feedback! Dan is an amazing asset to our team and we are lucky to have him. He will be very appreciative of your Five Star Review and kind words! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your "Barely Used" Infiniti and if you ever need anything do not hesitate to let us know! Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Greg Haraway


5.0 out of 5.0

Mr.Harshad Amin

by from Souderton,pa 18964 |

Mr.Rick Trier he is nice sales person ,was so good to me,i wraped the whole deal in less than 2 hrs, He showed me all the control on the dashboardand brief me how to operate them. i don't have a words he is excellent person at Infinity iof Willow Grove.i would reccomend him to all my friends and relative who are looking for a new car. Harshad Amin

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Infiniti of Willow Grove responded to this review

April 22, 2015

Harshad, we thank you for taking the time to leave your comments on your recent buying experience at Infiniti Willow Grove. Rick is a huge part of the team here and an asset at every turn. He will be truly greatful to hear of your glowing review.We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new Infiniti and if you ever need anything do not hesitate to let us know! Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Greg Haraway


5.0 out of 5.0

Great Experience!

by from Langhorne, PA |

Bought my first Infiniti at Willow Grove this week. Dan R. was my salesman and he was excellent. We communicated via e-mail prior to my visit to the showroom and pretty much had the deal done on a new 2014 AWD Q50. Once at the dealer, I test drove the car while they inspected my trade. We made the deal in about 5 minutes. No hassles, no pressure, just a great deal. Dan drove me to the dealer's other lot and showed me all of the color combinations available. He found the color I wanted and I came back a couple of days later and picked up the car. The finance guy was also a pleasure to deal with. Best new car buying experience I have ever had.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Infiniti of Willow Grove responded to this review

April 22, 2015

Infiniti Willow Grove thanks you for taking the time to leave us this amazing feedback! Dan is an amazing asset to our team and we are lucky to have him. He will be very appreciative of your Five Star Review and kind words! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new Infiniti and if you ever need anything do not hesitate to let us know! Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Greg Haraway


5.0 out of 5.0

Great Service!

by from Cheltenham, Pa |

Thank you INFINTI of Willow Grove I couldn't be happier not only with my purchase. But also with the customer service. You helped me choose the right car for me. The sales rep I worked with couldn't of been any better. Joe you the man!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Infiniti of Willow Grove responded to this review

April 22, 2015

Juan we want to thank you for the awesome review! Joe is a huge asset to our team here at Infiniti Willow Grove and we couldn't be happier you got to go through your buying process with him! Once again We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new Infiniti and if you ever need anything do not hesitate to let us know! Find us on Facebook and Twitter to take advantage of our exclusive online coupons and discounts! Regards, Greg Haraway


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