Williamsburg Ford

Williamsburg Ford

701 East Rochambeau Drive, Williamsburg, VA 23188

New 888-620-5760
Used 888-685-4684
Service 888-485-7275

At Williamsburg Ford we offer superior sales and service for our valued customers.

Average Ratings

4.9 out of 5.0
54 out of 55 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 55 reviews

Featured Review

5.0 out of 5.0

New Ford Owner

by from Williamsburg, VA |

My wife and I were looking for a new compact car and we stopped into Williamsburg Ford to test drive a 2014 Focus. The salesman, Greg Buck, was the best. We told him up front that we were test driving several makes and did not plan to purchase that day. That was no problem and he gave us the keys to a Focus without insisting on riding with us. When we returned, we met for a little while on price and he offered pretty much what I was planning to offer, which was a little above the invoice price. We told him that we would let him know after we test drove some other makes and he thanked us and we were on our way. No pressure at all. At a different dealership in the area, the salesman and then a double-team effort with his sales manager brought the pressure up to a fever pitch and sent us fleeing from the place. After giving it a day, we decided that with all the things we were looking for in a car being equal, we would return to Williamsburg Ford to purchase our new car. It was the easy and honest manner of Greg Buck that brought us back there. He made the buying experience stress free. He treated us with respect and did not employ some of the smarmy sales tactics that some other dealers still insist on using. The gentleman we met with to complete the paperwork was also easy to work with. Assuming that all salespersons at Williamsburg Ford operate with the same no-pressure attitude and courtesy as Greg Buck, I highly recommend this dealership.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

350 Diesel Truck Service

by from Gloucester, VA |

The service center completed the 30K service on my F350 diesel truck. Everything was done on the scheduled day and appointment hour. I always receive good service and all dealership are friendly and efficient.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Williamsburg Ford responded to this review

May 19, 2015

Thank you for the nice comments Mr.Beachler.


5.0 out of 5.0

no appointment

by from Toano, Va |

Without an appointment, they took me right in and work completed soon afterwards. Very pleased

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Williamsburg Ford responded to this review

May 19, 2015

Thanks Niki


5.0 out of 5.0

Great fast service

by from Williamsburg, VA |

Stu was great! In and out in under two hours. No presure from the team there just honesty and good service.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very efficient operation

by from Williamsburg, VA |

The work requested was completed in a timely manner. I'm very satisfied.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Williamsburg Ford responded to this review

May 5, 2015

Thanks you Mr. Henke Lynn


5.0 out of 5.0

New Car

by from New Kent, Va |

Pete was great, we test drove a few cars....we were able to find what I wanted.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Used Car

by from williamsburg, Virginia |

Ron Gibson Great customer Service! Defiantly an asset to your Company Pete Great people person and was a pleasure to have worked with

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

State inspection and multi-point inspection

by from Williamsburg, VA |

Quick turnaround on state inspection, identification on a suspension issue that needed addressing, securing part and installation as promised. Great service!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Williamsburg Ford responded to this review

March 12, 2015

Thank you so much Mr. Estes. Hope to see you soon. Lynn Carter


5.0 out of 5.0

Family feeling

by from Toano, Va |

Even though it is not a Ford product, I'm treated like family.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Williamsburg Ford responded to this review

March 12, 2015

Niki That you so much for your comments. It is always nice to see you and Keith when you come in for service. Lynn


5.0 out of 5.0

Brake work on Ford Escape

by from Williamsburg, VA |

I needed to have brake work done and initially it was not going to be covered by warranty. They really went to bat for me and contacted Ford, explained the situation, and Ford agreed to cover it. Many thanks!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Williamsburg Ford responded to this review

March 12, 2015

Mr. Henke, Thank you for your kind reply. It is always our pleasure to help you with your auto needs. Lynn Carter


4.0 out of 5.0

Great purchase

by from Williamsburg, VA |

I feel good about my car buying experience. I was happy to have the ability to purchase my vehicle in my hometown. Nick was great and never felt pressure of buying the truck.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Williamsburg Ford responded to this review

March 24, 2015

Thank you for your nice feed back


(1-10 of 55 reviews)