Malloy Ford Charlottesville

Malloy Ford Charlottesville

1300 Richmond Rd, Charlottesville, VA 22911

New 866-965-3183
Used 866-620-9402
Service 866-665-3336

Average Ratings

4.7 out of 5.0
200 out of 207 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 207 reviews

Featured Review

5.0 out of 5.0

A Great Buy Experience

by from Charlottesville, VA |

The experience was great and it did not take long for me to obtain a vehicle.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

great customer service

by from Charlottesville, VA |

Everyone was very friendly and the service exceeded my expectations.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Malloy Ford, Charlottesville VA Service Department

by from Charlottesville, VA |

I have always had a pleasant and rewarding experience every time I bring my F150 in for service. The Service Advisors are always very pleasant and knowledgeable, and keep me updated about my car's needs via phone.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Vey pleased consumer

by from Charlottesville, VA |

I was very pleased with my purchase and the manner in which I was taken care of.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great Service

by from Charlottesville, VA |

My service on my Ford Focus has been awesome so far.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Regular Maintenance and Inspection

by from Charlottesville, VA |

Well informed. Knew my issues and was able to speak to them. The emails and texts were very helpful with reminders.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

The Very Rev. Richard O. Singleton

by from Charlottesville, VA |

I called the day before and promptly got an appointment at the time I needed to have it, and was able not to leave the car overnight. It was serviced on time...and even a half an hour earlier than I was told it would be done.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Professional service above and beyond!

by from Charlottesville, VA |

I purchased my Ford Fusion from Malloy Ford in Charlottesville, VA in June of 2014. My purchasing experience was wonderful as I have indicated on earlier surveys. On Friday, Dec. 12th I took the car in for regular service and state inspection. As always, the service dept. was great. I waited for my car because of an early afternoon appt., and the service team was very accommodating. I especially want to thank Tom Lumsden, my service advisor on Friday for taking the time to explain to me how to enter a street address correctly into the navigation system. It was very kind as the service dept. was very busy that day. Thanks again!! Elizabeth Johnston

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Charlottesville, VA |

Thank you very much for taking great care of me and my truck. Pleasure to do business with you. I would however like to see the state inspection fee waived as it was a deal when I bought my vehicle through Battlefield Ford and was part of my deal.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Suvey

by from Charlottesville, VA |

I dropped my vehicle off the night before and asked to be able to pick it up by 10:30 and it was ready ask I had asked. I had the oil changed and the tires rotated and balanced. I have a maintenance plan so everything was covered except the balancing of my tires.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best salesman ever!

by from Charlottesville, VA |

I had an awesome experience! My salesman Mike was great! I got a deal that cant be beat! Thanks to all of you!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 207 reviews)