Malloy Ford Charlottesville

Malloy Ford Charlottesville

1300 Richmond Rd, Charlottesville, VA 22911

New 866-965-3183
Used 866-620-9402
Service 866-665-3336

Average Ratings

4.8 out of 5.0
469 out of 480 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 480 reviews

Featured Review

5.0 out of 5.0

A Great Buy Experience

by from Charlottesville, VA |

The experience was great and it did not take long for me to obtain a vehicle.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Fast service.

by from Charlottesville, VA |

Service was completed much faster than I expected.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

CAR BUYING EXPERIENCE

by from buckingham, va |

2015 FORD FOCUS. The service was fine and your sales associate Carlton was very helpful, courteous, and respectful.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Addressed concerns

by from Charlottesville, VA |

Excellent customer service. All concerns were addressed.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fiesta

by from charlottesville, va |

My Fiesta was in for state inspection and service, Joey was most helpful, she called to let me know about things that passed but should be tended to and gave lots of helpful advice. My car is always ready before the promised time and the shuttle is a god-send.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great car buying experience

by from charlottesville, VA |

F 150 Seth and George were great. I was pleased with how smooth the process was.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

CATHE

by from TROY , VIRGINIA |

BEST EVER , EVERYONE SO NICE AND WORKED HARD TO GET ME THE BEST DEAL .... LOVED IT ...

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, nice waiting area

by from Charlottesville, Va |

Dropped off my diesel F250 for an oil change, air and fuel filter replacement. Waiting room area was nice with a counter/ desk so I could take care of some business while I waited. Everything was done in a relatively short time and I was back on the road. Staff was helpful with letting me know that both filters were indeed in need of replacing and they kept me informed as to how much longer until it was done.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Phenomenal service.

by from Charlottesville, VA |

I'm a first time buyer, my first car was given to me for free by a church member. I came by on a lunch break one day and met with Kevin. We walked around and checked out a couple of the Focus'. I came back a couple days later to see if we could get something going - my car was completely done, and I needed something for my job or I'd potentially lose it. Everything was almost set but, because I have no credit, we ended up running into problems. When this happened, I counted atleast 4 people running around making calls and looking things up to get me a great car one way or another. Greg Walker finally walked out and sat down with me, telling me he got me approved on a brand new 2015 Ford Fiesta. We got all of the papers worked out and I drove away that day in that car. Everyone worked so hard to ensure the sale went through, and I could tell it was about more than just making money for their dealership. They established a customer that will absolutely be coming back to this dealership for future cars, as well as creating a confident customer recommending family and friends to this dealership. Thank you, Malloy Ford.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Friendly and Efficient

by from Charlottesville, VA |

Got my regularly scheduled 10,000 mile maintenance. The staff was friendly and efficient.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Owner

by from Charlottesville, VA |

service was very good and friendly 12345678910111213

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 480 reviews)