Malloy Ford Charlottesville

Malloy Ford Charlottesville

1300 Richmond Rd, Charlottesville, VA 22911

New 866-965-3183
Used 866-620-9402
Service 866-665-3336

Average Ratings

4.7 out of 5.0
297 out of 305 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 305 reviews

Featured Review

5.0 out of 5.0

A Great Buy Experience

by from Charlottesville, VA |

The experience was great and it did not take long for me to obtain a vehicle.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

4.0 out of 5.0

Great Staff!!!

by from Charlottesville, VA |

Shannon was patient and helpful, Rusty worked hard getting a great interest rate. Bought a '11 Ford Escape, very happy with appearance and performance. Would recommend to family and friends.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Charlottesville, VA |

Service was fast and thorough. We take both our cars here

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Wash vehicle after service

by from Charlottesville, VA |

I would recommend washing the vehicle for the customer after the work is complete. Customer service was solid and the work seems to be legit.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great employees, good customer service.

by from Charlottesville, VA |

I like coming to the dealership on some things but more severe issues cost twice as much to have repaired . Everyone is friendly and helpful.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

excellent service reps

by from Charlottesville, VA |

Just an oil and filter and tire rotation. All done well.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Malloy Ford Charlottesville responded to this review

February 27, 2015

Steve, thank you for your kind words! Please let us know if you ever have any additional questions!


5.0 out of 5.0

Good Dealership

by from Charlottesville, VA |

They did a great job and did not make me wait very long. The coupon sure helped out a great deal on the price as well. Everyone is super friendly and accommodating.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Crozet, va |

We purchased a 2011 gmc terrain. We were very pleased with the service. Everyone worked with us to get our monthly payments to where they were affordable for us. We also purchased a 2006 f-250 from there back in December. We have been very pleased with the vehicles we purchased

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Malloy Ford Charlottesville responded to this review

February 27, 2015

Your comments keep us motivated and working hard for all our guests, Ryan! It means so much to us to have earned your trust in our business! Congratulations again on your new vehicle and we hope to see you again in the future!


5.0 out of 5.0

Happy Camper

by from Charlottesville, VA |

As usual, my experience with Malloy Ford left me feeling satisfied that I can drive without worries.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience, exceptional service

by from Charlottesville, VA |

Brought my 2005 F-150 Lariat into Malloy Ford for the 120K service. Received a very welcomed call that I was ready for pick up with only the tire rotation and oil change required. Two points here - 1. do all my maintenance with the dealer which pays off in the long run and 2. Malloy Ford is an honest dealer who could have done all the unnecessary services and charged me but didn't. I'll by and service all my vehicles here at Malloy.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Malloy Ford Charlottesville responded to this review

February 27, 2015

We really enjoy reading your feedback, Mark! Thank you for choosing Malloy Ford, and we hope to see you again soon!


5.0 out of 5.0

Friendly and efficient

by from Charlottesville, VA |

I was happy with the service. Everyone was polite and knowledgeable. I was in my military uniform and one guy from the sales team was prior Navy and was a pleasure to talk to. That's the kind of service that will keep me coming back.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 305 reviews)