Alexander Chevrolet Buick GMC

(3.4) 5 Reviews

2211 Highway 46 South, Dickson, TN 37067

Used 877-531-3002

Average Ratings

3.4 out of 5.0
3 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews
5.0 out of 5.0

Great sales team and service!

by from Antioch, TN |

I have had my Chevy Tahoe serviced there and Kim has always taken great care of my car. I went back to trade into a Terrain. They took great care of me and had my car cleaned up nice when I finished my paperwork. I will definitely be back for service on my new car and to buy again.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Alexander Chevrolet Buick GMC responded to this review

May 5, 2014

Thank you for your continued business. We are pleased that all of your experiences here have been great. Our team strives daily to make sure that every customer, either sales or service gets our fullest attention and the best service just like you received. Thank you again for being a part of the Alexander family!


5.0 out of 5.0

Great People and Vehicles

by from Dickson, TN |

My husband and i have now bought two vehicles from them!! Roger and Brian were amazing to work with and really helped us get exactly what we wanted for a way better price! Shopped around ALOT before buying BOTH the vehicles on 8 mths apart and they were by far the most respectful and genuine people! They are the type we will recommend to all fo our friends and family! great people, great service, great price.. great dealer!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Not good business practices

by from Columbia,TN |

I did my research before going to the dealer and they wanted to give me $2500 less than KBB on my trade in, and wanted $1500 more than advertised on purchase vehicle. Worst experience I've ever encountered trying to purchase a vehicle. With so many options available at other dealers a short drive to Nashville could save you a lot of headache, time, and of course money!!! Maybe they are not used to customers being able to use the internet, and performing simple mathematics... Be advised and steer clear!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Feel ripped off

by from Dickson TN |

The car fax report given to me was not accurate It stated it had a full inspection of belt's fluids etc. where inspected and fluids all full not true my coolant was almost empty which caused my check engine light to come on I called the dealer and amazingly my warranty expired 2 weeks prior. But for $100.00-$150.00 they would run a diagnostic test for me. Which I had done for free at Auto Zone which told me the coolant was low. I have only had the car less than 3 months and driven less than 500 miles. Bad business Alexander Chevrolet of Dickson TN

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase

Alexander Chevrolet Buick GMC responded to this review

August 22, 2012

We know you expect nothing but excellence from Alexander Chevrolet Buick GMC so we are committed to providing you with the very best customer service. We are in the business of ensuring the happiness of our customers. Thank you for giving us your feedback regarding your last experience. We would be happy to speak with you to try and work the situation out so that both parties are satisfied with the outcome. Everyone at Alexander Chevrolet Buick GMC has the ability to ensure your satisfaction. Thank you for your time.


5.0 out of 5.0

excellent dealership my third vehicle

by from Centerville,Tn |

the staff was very poilet and friendly. the general manager Allen went out of his way and beyond to make the deal happen thank you.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)