Mark Christopher Chevrolet Buick GMC Cadillac

Mark Christopher Chevrolet Buick GMC Cadillac

2131 E Convention Center Way, Ontario, CA 91764

New 888-564-3536
Used 888-684-9356
Service 888-897-1844

We are California's #1 Volume GM Dealer, come see why.

Average Ratings

4.8 out of 5.0
161 out of 165 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 165 reviews

Featured Review

5.0 out of 5.0

Best leasing experience I have ever had!

by from Upland, CA |

Amazing service and price! Nevin Cordero and Scott McDonough made leasing my 2013 Cadillac ATS so very easy and pleasant. Thank you!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Mark Christopher Chevrolet Buick GMC Cadillac responded to this review

April 16, 2013

Thank you for your feedback!

5.0 out of 5.0

EXCELLENT SERVICE

by from ONTARIO,CA |

THE STAFF WHEN TROUGH ABOVE AND BEYOND TO GET THE BEST DEAL POSSIBLE. IT WAS THE BEST EXPIRENCE WHEN YOUR BUYING A NEW CAR.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Chino, California |

I was very pleased with the service I obtained from Emit and everyone else involved. They made it an easy and enjoyable process.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service & nice ppl

by from CA |

George Fox is the best . He called early as soon a he knew my truck was not Gonna be ready . Was great at explaining all the issues & what to do . 10 + thank you

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great experience at Mark Cristopher Chevrolet

by from Glendora Ca. |

My salesperson, Matt was very kind and helpful and after I purchased the car , he explained how everything worked. I was very happy with my entire experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service and atmosphere

by from Ontario, CA 91764 |

Overall it was very pleasant and quick. The dealer took care of me and answered all the questions, specially Steve was very friendly. I would highly recommend him.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

AAA Saving Not Applied

by from Ontario, CA |

Service was excellent, but no agent asked me if I was a AAA member. I found out after paying the bill that I could have saved 10% ($34) IF I HAD BEEN ASKED. This is why you didn't receive top grades.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

2.5 hour oil change

by from Ontario, CA |

Waited 2.5 hours for what I thought was just an oil change. I am fine with the tire rotation and inspection, However waiting for the car wash was a bit much. Especially since it was not clean inside at all. I would have rather got my car back sooner and paid for a car wash. Making an appointment a week in advance for an oil change, I wish I had been told it was a 2.5 hour process. I drive an hour each way so my whole day was consumed for an oil change.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service; wonderful new service wait lounge

by from Upland, CA |

As always, the service experience was great. I give George Fox credit for that. He is the best service advisor that I have ever dealt with.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Ontario, CA |

Upon notification by OnStar that the pressure on my left rear tire was only 29, I took my car in and they visually checked see if there was a nail or something that would cause the loss in pressure. Finding nothing, the brought the pressure up to 37 on all my tires. About 3 or 4 days later, the pressure was back down to 32 and I took my car back to have them check further. This time they did a more exhaustive check and found a small nail and patched the tire. The employees were all very courteous and helpful.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Grease Spot

by from Rancho Cucamonga |

Very good service. Only complaint is that this is the second time I got my truck back with grease on the carpet, mat, door sill and a spot on the door. Someone definitely had grease on their shoes and was not careful about keeping feet on the protective paper. I got it cleaned up but it took about 20 minutes. Not real keen on having to do this after every service. Other than that, everything was great

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 165 reviews)