Lithia Volkswagen of Reno

Lithia Volkswagen of Reno

7063 S Virginia St, Reno, NV 89511

New 877-728-3157
Used 888-225-4964
Service 888-869-3363

Average Ratings

4.8 out of 5.0
36 out of 37 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 37 reviews

Featured Review

5.0 out of 5.0

Great buying experience!

by from Boise, ID |

We're from Boise and called about a 2011 Jetta Sportwagen they had online. We worked with Paul Scott who did a fantastic job working with us, getting us a great deal on our trade-in, and even drove our car to a half-way point to save us money on driving to Reno. I would definitely recommend Paul to a friend.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Lithia Volkswagen of Reno responded to this review

January 31, 2012

Thank you for taking the time to share your experience. I'm happy to hear that Paul was able to make it a good one and worth your drive. Regards, Zach Griffith, General Manager

5.0 out of 5.0

easy buying experience

by from sparks, nevada |

they made the car buying experience quite easy, and quick compared to other dealers.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

review

by from Reno, NV |

Overall completely satisfied. The service department is courteous and professional.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Job

by from Reno, NV |

Dealership was actually a fun place to go for service. At that is even leaving the car overnight. Andy was a great help and had our car back to us earlier than promised at no charge.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Car owner in for repairs for her beetle

by from Fernley, NV |

Andy is always very helpful and communicates the reasons for mechanical needs he gets us in or service quickly.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service

by from Minden, NV |

Made an appointment for the following day. The service was done in less time than estimated. My car was delivered washed and ready to go. Great experience with Lithia VW.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fast schedule maintenance

by from Reno, NV |

Did not require appointment! Perfect for my busy lifestyle

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

LITHIAS VW SERVICE

by from RENO, NEVADA |

MADE AN APPOINTMENT AND WAS IN AND OUT IN A FLASH...ANDY WAS VERY HELPFUL AND CALLED ME WHEN IT WAS READY...EVEN WASHED MY CAR WHILE IT WAS THERE...EXCEPTIONAL SERVICE AND PROFESSIONALISM. WILL BUY A THIRD VW...

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Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil change

by from Reno, Nevada |

Came in for my routine oil change. They said it would take about half an hour and they were right on target with the time.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

10,000 mile service - Review

by from Reno, NV 896511 |

Service was wonderful. One downfall: I was told it took longer to get my car back because the "detail guy" came in late. When I picked up my car, it wasn't detailed at all.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service experience

by from Reno NV |

Service adviser was first rate ....professional and knowledgeable

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 37 reviews)