Suttle Motors

Suttle Motors

12525 Jefferson Avenue, Newport News, VA 23602

New 866-686-3611
Used 866-615-5302
Service 866-965-3345

Since 1902

Average Ratings

4.9 out of 5.0
148 out of 150 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 150 reviews

Featured Review

5.0 out of 5.0

Great sevice, and experience

by from Newport News, Virginia |

We worked with Steve and Tracy and it was an awesome experience, they worked hard and stayed late to get us the vehicle and pricing we wanted, and we appreciated that.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Excellent service

by from Hampton, VA |

I had a intermittent problem with ignition that failed to appear when I brought the car in. Kenny Patterson and the Green team stayed with it for two days until it appeared and keep me in the loop the whole time.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service

by from Newport News, VA |

I came in for a state inspection for my CTS and as usual my service manager, Doug Carter was Professional, Courteous and friendly. Before I left he reminded me of the upcoming maintenance that my vehicle would be needing in the next few months. It's always a pleasure coming to Suttle and I like having the same service manager for years. You build a strong trusting relationship with the team working on your vehicles.

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Not Applicable
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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Newport News Va |

I was met at the door by a young lady and she had my paper work in hand and showed me where my sevice team was,Green Team,and Kenny was ready for me.I was in and out in 10 min.Kenny called me back told me what the problem was and he had the parts in stock. I had my wifes truck back on the road that afternoon.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

good clean place

by from Virginia |

all are very helpful and give you updates on how the work is progressing and ant findings of other problems

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great body repair shop

by from Newport News, Va |

Charles was great to deal with and Nathan went out of his way to make my truck look new again. thanks again guys.

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Customer Service Support

by from Newport New, Virginia |

Doug Carter went above and beyond to make sure I was completely sateisfied with the service. He is the main reason I come to get my service at your dealership even though I live in Suffolk VA.

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Customer Service
Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service!

by from Newport News, Va |

As always, it is Ronda McLean that "drives" me back for service! Her positive attitude always & attention to detail is Top-Notch! She always looks out for my vehicle and gives me the best advice, all the while trying to be cost effective-Just What I want in a dealership!

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

responsive service

by from newport news VA |

My experience was excellent I all respects. Kenny kept me informed of the status repair, furnished rides where need and the job was completed in a timely manner.

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

efficient and knowledgeable and 100% trustworthy

by from newport news, va |

Always have a great experience with service under doug carter's leadership at Suttle. One small note was that my car was serviced and oil percentage gage wasn't reset. For some reason I always look at this but not a big deal and I'll get it done the next time it's in! This is definitely the place to get service hands down.

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great people and service

by from Yorktown, VA |

Suttle is all around a great place to do business. Rhonda in the service department always has time for me, hope she never leaves.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 150 reviews)