Martin Chevrolet

Martin Chevrolet

23505 Hawthorne Blvd, Torrance, CA 90505

New 888-409-1044
Used 866-414-5598
Service 866-495-8610

Martin Goes the Extra Mile!

Average Ratings

2.8 out of 5.0
3 out of 6 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-6 of 6 reviews

Featured Review

5.0 out of 5.0

Martin Chevy

by from L.A. |

My wife and I have bought 3 Chevy's from this dealer over the years. We have been pleased with the buying process. There's no haggling. Also, the service department has been great. I recommend this dealer.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

1.0 out of 5.0

Select a different dealer

by from Forest Hill |

This dealer does not answer their phones. You are sent to a recording and if youmdo get through they do not return calls with your questions.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

no response to request for pricing

by from la, ca |

no credible response to request for pricing - "come on down and we'll give you a good deal"

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

This dealership is unethical and dishonest!

by from Redondo Beach, Ca |

This is the worst business in the South Bay!! Since buying our car in 2009, we have had issue after issue with it and been faced with nothing but rudeness and total incompetence when bringing in it for repairs!! To add insult to injury, they tout themselves as a friendly/family oriented business and my experience with them has been very dishonest and unfair! This morning was the last straw when given an invoice for a new transmission on a 2007 GMC Yukon with only 70,000 miles on it with "NO CHARGE" next to all parts and labor and a total of over $800 as the balance. When asked what the $800 covered, the less than helpful lady behind the counter rolled her eyes and took out a second invoice (the dealer's copy) with charges on it and no explanation on why there were 2 versions of our settlement. When we asked the service representative to give us a breakdown of charges, he merely wrote on a scrap of paper and his number wasn't even close to the figures we were shown on the secret "dealer" invoice. We asked him to explain and he said taxes.....hmmmm we calculated with tax at that point and it was still off!! We brought this to his attention and his response......"we use a GMC calculator". I had no idea GMC has their own mathematical equations! We spoke to GMC directly and they offered to cover 80% of the charge and when we asked this dealer about their portion, they merely responded with we did everything we could. We immediately called GMC again directly and they have NO RECORD of our repairs........save yourself time and money and stay away!! They not only lack customer service skills but are downright offensive when spoken to. The manager of operations insulted us on a personal level and the ladies behind the counter and their whispering/eye rolling/and loud gasps for air were just TACKY!!! STAY AWAY!!!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Best Chevy Dealer in Los Angeles

by from Redondo Beach, CA |

I have purchased 4 vehicles at Martin Chevrolet in Torrance over the years. I have never had a bad experience. A few of my experiences even involved the owner, Joe, which was entertaining and made me feel like a truly valued customer. I put 4 stars for facilities because they are under construction right now, but I'm sure when that's completed I will come back to rate that as 5 stars too. If you want to be treated like family by a local, family owned L.A. dealer, go to Martin Chevrolet in Torrance.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Buying a used car is always scary...

by from Orange County, CA |

Buying a used car is always a scary process, but the folks at Martin Chevrolet are really nice (at least the ones I dealt with). Especially Liz, she seems like a genuinely nice person! But aren't most/all salespeople nice? It always seems like a gamble with used cars (unless you're a major expert, obviously), but what I like about Martin Chevrolet is that they treat you nice and don't condescend or try to push too hard. They've been in business for a really long time (I think 20+ years I don't remember the exact number) and that's reassuring.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-6 of 6 reviews)