Kool Automotive

Kool Automotive

1313 High St, Portsmouth, VA 23704

Used 866-901-1906

Pre-owned, Service and Collision Center.

Average Ratings

5.0 out of 5.0
4 out of 4 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-6 of 6 reviews

Featured Review

5.0 out of 5.0

GREAT CAR BUYING EXPERIENCE!! GREAT PRICE!!

by from Chesapeake, Va. 23321 |

Thanks to KOOL AUTOMOTIVE after I bought my car I went back for an oil change and tire rotation and they got me in and out in less than 30 minutes!! WOW!! What Service!!! I search all over the net for a good price on my car and they were the best and a hassle free experience!! Special thanks out to David Kochersperger GM and Frank Girouard business mgr for my experience. Mark

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Kool Automotive responded to this review

November 28, 2012

Mark, Thanks for the great review you gave our team and I value your time you spent on telling us how your experience was. Regards, David Kochersperger GM

5.0 out of 5.0

Great Price On Truck !!!

by from Virginia Beach, Va |

Bought My 2006 F150 on july 5, 2014 and love it! I found it on cars.com and called them and spoke to David. He told me about the truck and i went in and test drove the truck and we went in and did paperwork. It took about an hour and I was on my way. About a week later my check engine light came on and I took it back and they replaced the gas cap and I was on my way! Great service too!! Bon in service was great too. Sean

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Buying Experience!!

by from Newport news va |

Came into the dealership and was greeted professionally by the salesman Keith and he sat me down and found out what i wanted and needed. My credit was not very good and he suggested Credit Acceptance and we worked out the terms and in about 2 hours i was driving away in my new to me Ford Ranger. Thanks again Kool Automotive and keith!! John

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

junior

by from Portsmouth va |

I have bought several vehicles from this outstanding dealership. The easiest dealership to purchase a truck or car. Every car is put through an inspection prior to being sold. I have always received the best price and NEVER had a problem with any vehicle that I purchased. Best service department and collision all my family cars a serviced at Kool Automotive. They truly look about for their customers.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Kool Automotive responded to this review

December 7, 2012

Junior, Thanks again for the great review and we value your business and look forward to all of your automotive needs in the future. David Kochersperger General Manager


5.0 out of 5.0

BEST PRICE IN TOWN!

by from Chesapeake, Va 23321 |

Good Afternoon, I want to pass this information to the owner of KOOL AUTOMOTIVE that I just purchased a 2005 Honda Pilot from your store and my Salesman Larry Riddick was excellent and top notch. He greeted me promptly and showed me the car I was looking for and offered me a deal I could not pass up! Awesome price and service so I bought it! Thanks again and I will tell all my friends and co-workers. Tom

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Kool Automotive responded to this review

December 7, 2012

Tom, It was a pleasure to assist you with your automotive purchase and we value your business and always welcome you to our dealership. Please pass my thanks to your wife as well and enjoy the new Honda . David Kochersperger General Manager


5.0 out of 5.0

Frank

by from Virginia Beach, VA |

I have bought several vehicles from this outstanding dealership. The easiest dealership to purchase a truck or car. Every car is put through an inspection prior to being sold. I have always received the best price and NEVER had a problem with any vehicle that I purchased. Best service department and collision all my family cars a serviced at Kool Automotive. They truly look about for their customers.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Kool Automotive responded to this review

December 7, 2012

Frank, Our family at Kool Automotive thanks you again for your business and the great comments you shared with all of us. Enjoy your holidays and wish you a awesome New Year!! David Kochersperger General Manager


(1-6 of 6 reviews)