Al Piemonte Ford

2500 North Ave., Melrose Park, IL 60160

New 888-361-4650 New888-361-4650
Used 866-568-9855 Used866-568-9855
Service 877-321-9853 Service 877-321-9853

Al Piemonte Ford Serving Chicago, Illinois area for more than 45 years


Average Ratings

4.6 out of 5.0

Customer Service
Buying Process
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  1-10 of 113 reviews

Featured Review

5.0 out of 5.0

Awesome Service All the Way Around

by from Chicago IL |

I had a wonderful experience at Al Piemonte! Lanell Gray was the best, he will definitely have my return business. He made the whole process enjoyable for me. Everyone involved in the sale of my Fiesta was great. I have absolutely no complaints and am completely satisfied!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

TIMELY SERVICE

by from WESTCHESTER, IL |

HOW LITTLE TIME IT TOOK TO PROVIDE THE REQUIRED SERVICE. KNOWLEDGE AND WILLINGNESS TO PROVIDE SERVICE INFORMATION FROM SERVICE STAFF.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly service

by from Melrose Park IL |

They supplied good service and kind people, will be back in the future for auto needs, thanks. Speak with Perla when you visit.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2016 Ford Transit

by from Elgin, IL |

We had hard time finding a dealership that had a 2016 Transit Passenger van. Most of the Ford dealerships did not want to find us a van if it was not on their lot. Some of them said they would look but never called back. Al Piemonte looked and found a van at another dealership out of state and delivered it to us with no issues. Dave Glaser was a great salesman to work with!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding service -- The Al Piemonte is Great

by from Chicago |

I recently bought a Mustang from this Dealer. I dealt with Jason Bono and i have got to say it was the best experience i have ever had. He went out of his way to make sure my wife and i got the car we really wanted. He was very, very professional and not at all pushy. I would highly recommend this dealer to anyone looking for a car. The management and finance professionals are also great to deal with.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

May 2nd oil change

by from Melrose Park, IL |

It's always a great experience as the staff takes care of my vehicle. And, they catch things and make recommendation to ensure that my vehicle continues to operate.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

For 13yrs this is where I get my oil changes

by from Melrose Park |

The new waiting room in the quick lane area is so comfortable. When your vehicle is done they get you out quickly.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Superb Customer Service

by from Chicago, IL |

All of the employees are warm inviting and professional. They make you feel ike family. They make sure that all your needs in maintaining your vehicle are met and the all around customer service is superb.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Customer service varied by person you delath with

by from Chicago Il |

We were told to come in first come first serve on Saturday morning, they did not take appointments. We came and then were told they would not work on the car until Monday. We left the car as it would be inconvenient to come all the way back on a Monday since my husband and I both work. Then received a call back that they could service it that same day anyway. We were happy to get the work done the same day

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great Customer Service & Knowledgeable Service

by from Melrose Park, IL |

My mechanic and service advisor, Lou are always great to work with. Very friendly and professional. I have known Lou for over 10 years. They both keep my 2002 Ford Explorer with over 170K miles running great! That's the main reason I keep coming back for service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 113 reviews)