Puente Hills Chevrolet

17300 Gale Ave, City of Industry, CA 91748

Average Ratings

4.8 out of 5.0
27 out of 28 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 28 reviews
5.0 out of 5.0

Excellent staff and great service

by from Puente Hills, CA |

Nice experience bringing in my car for service. Professional staff and comfortable waiting room. We enjoyed the complimentary coffee/hot chocolate and good selection of vending machine snacks.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Customer Service

by from Whittier. CA |

Our service writer, Rene is always on point. He respects our time and values us as customers. We would never service our car any where else.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from city of industry, ca |

My service tech took the time to understand my issues and to even advise me to what I could do to see if my phone was the problem that I am having with my Bluetooth since my car checked out OK.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from City of Industry |

They was very friendly Pedro he is very good salesperson I'm happy to purchase my car there thank you so much.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

EXCELLENT SERVICE

by from PUENTE HILLS CHEVROLET |

In my believe the service has been improved . This time it was really fast. In the past I had to wait at least 30:00 minutes with only 3-5 cars in front of me. But this time I waited no more than 10 minutes.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Warranty Work

by from Puente Hills, CA |

Service writer Rene Rodriguez assisted me, he is knowledgeable and courteous. My only complaint/dissapointment is how long it took for the last 2 repairs.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Puente Hills Chevorlet Service Department

by from City of Industry, CA |

Great Service department that cares to help a customer to be happy. Everything is a great experience. All employees are very attentive.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

chevrolet service

by from city of industry, california |

Very friendly and helpful staff. Excellent service with smooth transition from leaving the car for service up to picking it up.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best Dealer

by from Puente Hills, California |

This dealership is excellent - my salesman is knowledgeable of his job; very helpful in a aspect of the transaction

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellence in the Service Department

by from City of Industry, CA |

I recently purchased a 2015 Malibu at a different chevy dealer. The fact that I have returned to the service department at Puente Hills Chevy, even though I have a chevy dealer two blocks from my house, speaks for itself. Rene, Bill, Ida and ALL the service department staff are personable, courteous, efficient and friendly. They are reliable and trustworthy, too. They make the customers feel at home! Whether I wait while my cars are in the shop, or they put me in a rental, I get excellent service!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 28 reviews)