Tom Peck Ford

Tom Peck Ford

13900 Auto Mall Dr., Huntley, IL 60142

New 888-863-3577
Used 866-616-6800
Service 877-351-6996

Average Ratings

4.6 out of 5.0
143 out of 152 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 152 reviews

Featured Review

5.0 out of 5.0

Overall Great Experience

by from Elgin, IL |

I bought a used 2013 Ford Fusion Hybrid from Tom Peck Ford. The salesmen, the manager, everyone involved in the process made it a seamless deal and a good one at that. I love my car, getting 43.5MPG after one month and 3,000 miles. Awesome!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

great service

by from Huntley, IL |

Ryan was very good. He called us back right away when we had a question. Also told us we may not have needed a new tire but would let us know when we brought the car in. The hole was to big and we needed one, but at least he took the Time to check it out.. the main reason we were in was because we had a recall, and it was fixed. We were very happy with service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

made it easy

by from Huntley, IL |

Great customer service. Bill was great. Called and let me know what they needed to do.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Nice Place to do Business with.

by from Huntley, IL |

Bill in the service department was very helpful. It seemed that he was looking out for my best interests. Thanks

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

New Car Purchase Experience

by from Huntley, IL |

Our purchase of a 2015 Fusion from Tom Peck Ford Huntley, IL was a very positive experience. Our sales representative, Gary Smith, was both professional and quite helpful. As this car has more electronics than we have ever experienced in a car he setup and reviewed all key components of the system when we took delivery. Though I am sure this initial setup is standard procedure we feel he went above and beyond by scheduling a followup appointment to review settings that we might have difficulty mastering. In our opinion this demonstrates excellent customer service.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Nice place.

by from Huntley, IL |

Nice transaction. Sales manager and salesman didn't waste my time. Efficient process. Kept all promises.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Dealer

by from Huntley, IL |

I have always had great service from Tom Peck Ford. Bought my car there and take it there for all my service needs.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

honda car service

by from Huntley, IL |

Great service, nice price. I have been having my 2 cars serviced at your Huntley dealere ship for some time now and I have alwayx receives great service .

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Frank

by from Huntley, IL |

Service was very good and done in a timely manner. Tony is a very helpfull staff member. Explaining all work done. All the staff are very friendly and accomodating. I feel very secure in all the work done on my Ford Focue.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Quick service

by from Huntley, IL |

Good service. Waiting area is not as nice as Pauly Toyota but there was free coffee.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great customer service, clean facility

by from Huntley, IL |

I purchased a Chrysler Sebring 2005. the customer service was excellent everything was easy and smooth. I am enjoying my car

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Customer Service
Buying Process
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 152 reviews)