Bill Cole Automall

Bill Cole Automall

Route 460 Green Valley, Bluefield, WV 24701

New 877-806-8058
Used 877-280-7412
Service 888-866-7072

Average Ratings

4.7 out of 5.0
15 out of 17 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 17 reviews

Featured Review

4.0 out of 5.0

Good, consistent dealer...

by from Oak Hill, WV |

I have bought 2 new Honda Civics from Cole Honda as well as a used Honda CR-V. I have received a fair price on all purchases as well as on my trade-in. The finance manager really knows his stuff and will work to get you a good rate. They are a classy dealership and really work to make your experience a good one. I have had to do a bit of "haggling" with price, but I've always won. Also had to have the used CR-V serviced (warranty work) and they did a good job.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Bill Cole Automall responded to this review

January 5, 2012

Thank you for your business and for taking the time to tell us, and others what you thought of your experience. We have expert Sales Consultants and savvy Finance Managers to get you in your preferred vehicle. Once you become part of our family, we do everything we can to keep you in our family. Please do not hesitate to contact us with any of your vehicle needs. We are always here to help.

4.0 out of 5.0

Cole Nissan Service Dept.

by from Bluefield WV |

Always friendly and helpful. They get you in and out as soon as possible.. Always following up to see if your service went smoothly.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bill Cole Automall

by from Charlotte, NC |

I traveled 2 1/2 hours to the Bill Cole Automall to see a used car I saw on Cars.com. It was the model I had been looking for, but I wanted to see it up close. They had serviced and cleaned and detailed it to make it look immaculate. Very impressed right off the bat. I had done my homework and knew what the car was worth. I got a great car at a very fair price after a bit of good old fashioned haggling, and the customer service was outstanding. I highly recommend this dealership. These folks do it right.

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Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bill Cole Auto

by from Cedar Bluff,Va |

WE love our new Rogue.What a great team at Bill cole .We would recommend them to all folks looking for a vehicle. Tom and Delores

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Friendly welcome, very good service.

by from Lindside W.Va |

I own a Kia Sorento, very first kia, I am very pleased with it no problems. I would highly recommend it to anyone. very good service and reliable .

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Mr.

by from Sinks Grove, WV |

A very smooth procedure (recall on 2013 Honda Fit); courteous treatment from start to finish!

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Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Karen Barnett

by from Princeton, WV 24740 |

I have bought 2 Nissans from Cole Nissan. The service department is second to none, they remind you when you need the oil changed and other service matters. They make you feel welcome when you come in the door and take care of you until you leave. I appreciate the service I get when I go to Cole Nissan.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

retired teacher

by from Bluefield, WV |

The staff that I dealt with were pleasant and helpful. I would recommend Cole Nissan to family and friends as a dealership and Mr. John Young as a sales person.

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Honda Service in Princeton, WV

by from Nicholas, KY |

The air conditioner stopped working half way to Princeton from Lexington, KY. I was very grateful that the service center worked me in on a very busy day.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

cole honda

by from richlands, va. |

very satisfied.thanks

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great Day

by from Tazewell, va |

Our second car from cole. John Young is great to work with.

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 17 reviews)