Last week I use cars.com send quote request to this dealer for the Camry LE out door price, the internet sales manager send me the quote and I told them I am not interest at all because for $2000 higher price, I would like to get Honda accord LX. After couple dealer follow up emails to ask me visit them, I gave them a price range and clear told them if the outdoor price I request is not do-able, I don want visit the dealer which just waste both their and my time since I am living in Maryland and it is long commute to the dealer . This morning an email came said they will do a CLOSE price and said they haven mention cash back, blah, blah etc. so that I was totally fooled to think a deal can be done at the CLOSE price I request so that I accepted the invitation to visit the dealer this evening. The problem is after drive test and I asked what is the final price. It apparently the agent is totally not aware what the price I have negotiated before I visit them. After I show the agent the emails, couple minutes later the sales manager show up to tell me the price is a mistake made by the internet manager. OK, who don make mistake. What make me real unhappy is they try putting me in the guilt party. First excuse is they said the price is for Virginia (lower tax) because the internet manger and they are not aware I am living in Maryland. Does cars.com do not ask customer fill in which living state before send quote request to dealer? Since the sales manager ask me prove I mentioned I am living in Maryland, I started look all emails in my phone. Fortunately I found the email clear said I am living in Maryland and suddenly I remember when I show up in the dealership, the first question the agent asked me is which part I am living in Maryland. Is that funny? After I show email that I mentioned I am living in Maryland to the sale manager, then he told me they are lost money for the price I gave. At this moment, I still think I would like pay more (Maryland price??) if they can give an acceptable price. So I ask the sale manager what the best price he can gave to me, he add a thousand more above the price I asked. Man, this price is even $400 more than the quote price I rejected that they gave to me a week ago. The final word the sale manager insisted is that the internet manger never put final price I asked in the email. OMG, how I am so stupid to not ask them put a number in the email before I accept the invitiation to visit them and how I am so nae to think CLOSE price is close to the price that I asked. Now I do believe even the final price was written down in the email, I doubt whether they will honor the price because I know everyting could be sorry, it is a mistake.
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