Planet Automotive Group

Planet Automotive Group

110 Northchase Dr, Charlotte, NC 28213

New 877-335-5068
Used 888-310-1718
Service 877-898-4519

The Best Place On The Planet To Buy A Car

Average Ratings

4.2 out of 5.0
56 out of 71 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 71 reviews

Featured Review

5.0 out of 5.0

Great Experience

by from Kings Mountain, NC |

GREAT place to buy a new/used car. The whole experience was great from the moment I walked in the door. I had a wonderful salesman, Kyle Wigley. He was so personable and patient. I would definitely recommend Planet Suzuki to anyone.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Fantastic Service!!

by from Charlotte, NC |

Don't let Thomas Loria's " Game Face" fool you, he aims to please! I came in after speaking with the call center for the dealership, explained my situation and what I was looking for. Mr.Loria immediately explained the process and gathered information. Like most dealerships there is a process but I feel that Thomas and "The Planet" went above and beyond. Special thanks to Thomas Loria, Gus Vouvoudakis and Planet Automotive for Sincere Service!

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

customer experience

by from Charlotte nc |

Marcus Hayes, was very helpful very patient during the process of getting my first car we had a couple obstacles but we got over the bump overall he's overall help was 5 stars

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

awesome ride

by from Charlotte NC |

First time ever buying a brand new car thanks to Christopher n. For the great advice and help I highly recommend this dealership. If not for him I might have purchased a used car that would have given me a maintenance bill in 3 yrs. Thanks

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Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

my first new car

by from Charlotte nc |

My salesman name was Lorenzo Jenkins he was awesome he picked out a car that was right for me on the first try. I purchased a 2015 mirage and the color was beautiful. He asked me about my needs and went and picked the perfect car out. He was very courteous. I recommend him highly. He helped me work out my budget.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Bjespinal

by from Charlotte NC |

Lorenzo Jenkins is very professional and knowledgeable great group will be back to purchase my new car

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Customer Service
Buying Process
Not Applicable
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Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

truly helping me to get to the next step

by from Charlotte, nc |

I'm a young female on a budget and was very nervous to go down this road. Ronald Wynn made my experience much less stessful. He understood my need for an affordable monthly payment as well as a down payment (which I'm still working on). He helped me to pick out a vehicle that was cute, affordable and reliable, as I am a first time buyer. The staff was very friendly and helpful, and made me feel very welcome. Soon I will be going back with my down payment to get into my first vehicle! I'm so excited to be working with planet, and I can't thank Ron enough for helping me out.

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Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Incredible Service!

by from Davidson, NC |

My name is Vernon and I'm a disabled veteran. I live with PTSD and a total hip replacement due to injuries sustained from combat missions in Iraq. I'm currently separated and I have been trying to get my life back in order, ever since I returned home. I thank God for sending me to Planet Mitsubishi. I'm still in shock. I walked into the dealership expecting to face rejection, like I've experienced over and over from numerous dealerships. I was a skeptic. With my credit score, I didn't believe I would get approved for a car loan. In fact, I felt so uncomfortable that I almost turned around and went home. The door was opened and I was greeted by several sales representatives. I felt very welcomed. They were very hospitable and professional. Sales Representative, Mr. Dominic Tringale put my mind at ease. He introduced me to other sales representatives. I met with Avon Spann, another representative and he initially invited me to come down to the dealership to look at vehicles. I've never experienced anything like this at a car dealership before. It felt like a high school reunion, knowing that i shared some of the same friends as some of the sales reps. Dominic assured me quality service. He guaranteed that I would drive off his lot with a new vehicle. I laughed to myself saying, "OK, where's the punchline?" He allowed me to determine what my down-payment should be, I selected a monthly payment and was able to drive off the lot with the car of my dreams! I could not believe it! All of this was completed in about an hour! I was blown away at how fast the process took! I have a new car! I made new friends! This place is awesome! All I needed was a second chance to build my credit and start anew. I can now rebuild my life and take back what was lost. I have been telling all my family and friends about Planet Mitsubishi and how wonderful they are! I would recommend this place to everybody I know!

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from charlotte,nc |

I had a great and fun experience at the Charlotte location. My salesman Darius (Jay) was very encouraging. He made me laugh and he made sure that he answered all of y questions. I received follow up emails and reminders on the regular. All the other staff was kind and friendly. I have recommended Planet Mistibushi to alot of people and I will continue throughout all time.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service from Denise Earl

by from Charlotte, NC |

My sales person was Chris (Christopher) Nicholson. He is the best one there! My experience there a warm family welcome during the entire process. I would recommend Chris Nicolson to everyone that need a vehicle. Thank you Planet Mitsubishi! D. EARL

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Raleigh/Charlotte |

I got my brakes fixed at this dealership and they really took care of me. Thank you.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

Planet Automotive Group responded to this review

March 26, 2015

thanks for your review, we look forward to having you back in !


(1-10 of 71 reviews)