Galpin Ford

Galpin Ford

15505 Roscoe Blvd, North Hills, CA 91343

New 888-294-4461
Used 888-596-7578
Service 866-905-1335

#1 Galpin Ford & The Power of Trust

Average Ratings

4.8 out of 5.0
295 out of 317 people recommended this dealer.
Customer Service
Buying Process
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  1-10 of 317 reviews

Featured Review

5.0 out of 5.0

Mike Moses is the Best!

by from Van Nuys, CA |

My husband & I have purchase multiple Saturns through Mike Moses at Galpin over the past 18 years. When I needed a new (used) vehicle, he was the only person we trusted, now at Galpin Ford. He really listened to my price range and what I was looking for, and we found my car quickly. What a pleasurable experience it was! I was not pressured, and he is always knowledgeable, friendly and helpful. He took the best care of us, and I now have a beautiful car that I can afford, that looks and drives great! (The manager and financial advisor were also great!) Michael Moses was often "Salesman of the Month" at Saturn of the Valley, but he is the salesman that has helped our family for many years, and we will continue to refer friends and family to him in the future.

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Shopped for a used car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

THX 2 these guys I got out a Lease Early and into

by from Woodland Hills, CA |

I'm also a loyal Galpin Ford customer but never dreamed I could get out a 3yr lease of a car I hated, only 1 year into the lease, and into an SUV at a payment I could still afford. So, when I went to Galpin on Black Friday I was prepared for the possibility of having to walk away and to wait another year or 2. LUCKILY I got the BEST/TOP guys at Galpin on my case and thanks to Michael Moses, Josh Moses and Fernando Tostada together they worked ALL day to ensure I walked away driving a new SUV. I still cant believe they did it but they DID!! Fernando was very auto knowledgeable and knew exactly in the Lot where an SUV, in the color I wanted, within my budget, was and then took the time to ensure I knew everything about my NEW SUV :) Michael Moses knew ahead of time what my budget was and was KEY in ensuring I got the SUV within my budget. I am soooo grateful to all 3 for their time, amazing customer service and expertise and ensuring my Christmas would be MERRY. Thanks Guys and Thanks to Galpin!!!!

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Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Service and Repairs sucks

by from North Hills Ca |

We took our ford expedition for an oil change the service advisor said the car needed a repair after the oil change was performed. I agree to have a part replaced, once the part was replaced i drove the car home and notice something was wrong with it, i took the car back to the service the service advisor agree for the truck to be looked at this was 8:00am in the morning i was on my way to work. so i decided to leave the truck there and rent a car for the drive to work. Well that day passed by and the truck was just sitting there all day. The next day at 1;00pm the car has been test drive and no results yet. They dont do their job there. I dont recomend this place to anyone. I wont come here anymore.

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Customer Service
Not Applicable
Buying Process
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Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

I'm a LOYAL customer - PERFECT SERVICE

by from North Hills, CA |

Galpin, you always come up trumps each time I walk through your doors. Terry Miller, Blake Johnson, Jack Wallace and Jim Knight - you guys have helped me now 4 times and soon to be 5. To be honest, look at the other reviews on this site for this dealership...Galpin Ford is second to none. Dare them to make a deal with you and be ready to have call your bluff. I'm originally from the South - where a handshake and your word actually means something. Absolutely the definition of class and first rate service. Great Job - from Robert Gaskill

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Galpin Ford responded to this review

December 20, 2014

Robert, we appreciate your five star review! Please let us know if there's anything else we can do for you. See you on the road! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


5.0 out of 5.0

Great Experience

by from Hemet, CA |

I must say this dealership is impressive....from their vehicle selection to their customer service, I was very pleased. Specifically with Andrew Smith (Sales) and David M. (Finance), they were professional, patient, and did not pressure me into any situation. Highly recommended :)

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Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Galpin Ford responded to this review

December 3, 2014

We are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. We always strive to present the best deals with a professional and caring staff here at our location. Thanks again for the feedback. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


5.0 out of 5.0

That was easy!

by from Burbank, Ca |

great and easy car buying expirence! Curtis Cressall aswered all our questions & got us out the door with a new car as quickly as possible, you know how these things can drag out. Awesome!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Galpin Ford responded to this review

November 25, 2014

We're so happy you enjoyed working with our staff when purchasing your vehicle. We greatly appreciate this feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


5.0 out of 5.0

Thank you Andrew Smith you are the best!

by from West Hills, CA |

Andrew Smith is an awesome salesman. We bought our F150 from him. He was very friendly and knew all about our truck and took his time explaining how everything works. We are very happy with Galpin Ford this is our 3rd purchase with you guys. I will definitely tell our friends and family to give Andrew a call when they need a new car. Thanks again Andrew. We also like that Galpin Ford hires veterans.

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Customer Service
Buying Process
Not Applicable
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Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Galpin Ford responded to this review

November 25, 2014

Sue and Joe, we are happy to make your experience fun and engaging! Thank you for your positive review! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


5.0 out of 5.0

Curtis Cressall Thanks on my new FX4

by from Los Angeles |

Curtis Cressall at Galpin Ford was friendly and helpful. Thanks on the help with my new FX4, loving my first truck couldn't be any happier.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Galpin Ford responded to this review

November 19, 2014

Thank you for taking the time to share your feedback with us. We appreciate your business. We greatly appreciate this feedback! Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


5.0 out of 5.0

amazing

by from los angeles CA |

just want to thank Curtis Cressall for all what he done,amzing job on helping me with my new mustang 2015 LOVE IT , keep the good work.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Galpin Ford responded to this review

November 18, 2014

We are pleased to hear of your experience with members of our staff. We strive for great customer service and professionalism; we're happy to hear you received this promise at our location. Please let us know if there's anything else we can do for you. Drive safe and see you on the road. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


5.0 out of 5.0

Tony Hulette is God's gift to Galpin Ford!!!

by from Los Angeles, CA |

I must start by saying that Tony Hulette is absolutely the best car professional in AMERICA!!! He works in the internet sales dept. for Galpin Ford. He was super patient, professional and down right cared. His "Give - A - Damn" factor was off the charts. He even spent well over 1 hour showing me how to use the Sync system in the car even though he should have gone home hours prior. He never rushed me or tried any tactics. he never lied or tried to embellish even once! He surpassed my expectations in every conceivable way. Galpin Ford is clearly the best dealership around (I should know as I shopped around plenty and used to work selling cars many years ago). Bottom line, if you buy from anyone else and any other dealership you are missing out. Buying a car typically sucks pretty bad but Tony made me want to buy another one. He knows absolutely everything about every car from Ford and truly understands how to diagnose what would work for every customer. I cannot imagine how this guys is not running the place, but I am glad of it because he would not have had enough time to dedicate to my and my needs otherwise. 3 suggestions for anyone reading this review: - Buy a Ford C-Max Energi (or at least test drive it - hell of a car) - Buy from Galpin Ford - Buy from Tony Hulette

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Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Galpin Ford responded to this review

November 18, 2014

Jeremiah, we are glad you chose Galpin to purchase your vehicle. We try to provide a relaxing environment where customers can truly find the right match based on preference and budget. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


5.0 out of 5.0

NEW FX4

by from Santa Barbara CA |

My sales consultant was the greatest (Jack Wallace). He made us feel like we were at home. He has the greatest customer service, he was friendly and welcoming. So happy with our new FX4

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Galpin Ford responded to this review

November 18, 2014

We are happy to hear of your positive experience with our location. Exceptional deals and positive customer service come standard with the dealership. We're grateful for your glowing review of our dealership. Jeff Skobin Marketing Manager - Galpin Motors (818) 778-2255 jeff@galpin.com


(1-10 of 317 reviews)