Gerald Nissan Subaru of North Aurora

Gerald Nissan Subaru of North Aurora

213 Hansen Blvd, North Aurora, IL 60542

New 888-853-7644
Used 877-859-2109
Service 877-246-2818

Home of the Lifetime Warranty!

Average Ratings

4.9 out of 5.0
380 out of 382 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 382 reviews

Featured Review

5.0 out of 5.0

Great salesman, friendly atmosphere

by from Batavia, IL |

This is our 4th car from Gerald Nissan. Dan Racine has been our salesman for all of them. He is a great person to work with. Very patient giving us the space and time to make our decision. He did not rush us which we really appreciate! The rest of the associates we dealt with were also very friendly and helpful.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Gerald Nissan Subaru of North Aurora responded to this review

February 13, 2015

It was a pleasure to read about your fourth car buying experience at Gerald Nissan of North Aurora, Cynthia! Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Dan and the rest of the team were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best regards, Scott Wolf, General Sales Manager, swolf@geraldauto.com

5.0 out of 5.0

excellent customer service

by from North Aurora, Il |

Terry and the staff always personable and friendly.My regular maintenance visits make me feel well assured they do go the extra step to give excellent customer service .Gerald Nissan North Aurora is awesome.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Gerald's review

by from North aurora |

Polite employees always looking out for someone who needs help. Clean and well orcashesrated car lot. Any questions that were asked were answered.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Quick and painless

by from North Aurora, IL |

Worked with Sean Ryan from start to finish and it made my first new car purchase a great and easy one. Got the price I wanted for the car I wanted and I couldn't be more pleased. Will be recommending everyone to North Aurora and to work with Sean.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service Team A+

by from North Aurora, Il |

Everyone on the service team is nice and welcoming. They are very informative and make sure they listen to your needs to provide the best service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Gerald Nissan Subaru of North Aurora responded to this review

July 29, 2015

Hello Terri and thank you for your kind words! Our service team is a great asset to our dealership and we appreciate them for giving you that great experience! We thank you again and we look forward to see you again in the future! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com


5.0 out of 5.0

improved service

by from North Aurora, IL |

Finally was able to get an oil change without being told too busy come back later time or make appt !! Finally!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

All 10s

by from Batavia, Il |

My response is a 10, as requested from the salesmen and another manager type who called and recited the same request word for word that any survey be answered with all 10s.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Gerald Nissan Subaru of North Aurora responded to this review

July 27, 2015

Robert, thank you for taking the time to leave us a review. Our customers are our greatest asset, and we're pleased that you had a good experience. Please let us know if you need anything else, and take care! Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com


5.0 out of 5.0

Had exactly what I was looking for

by from Aurora, IL |

The salesman - Dan - was straightforward and easy to work with. They also had a selection of cars from which I could find exactly what I wanted.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Gerald Nissan Subaru of North Aurora responded to this review

July 27, 2015

Sarah, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchasing experience with Dan was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com


5.0 out of 5.0

great service

by from north aurora |

Terry has been my servicee manager for over 11 years and is the reason I continue to come back time a nd again.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Gerald Nissan Subaru of North Aurora responded to this review

July 25, 2015

Hey Gregory and thank you for the amazing review! We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last 11 years and we look forward to the next more years! We truly thank you again and we'll see you again soon! Sincerely, Christopher Brischetto, Service Manager, cbrischetto@geraldauto.com


5.0 out of 5.0

Great Service, Wonderful Experience

by from Aurora, Illinois |

Salesman was perfect, no pressure, answered all questions and moved things along once a decision was reached to purchase the car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Gerald Nissan Subaru of North Aurora responded to this review

July 22, 2015

Scott, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Gerald Nissan of North Aurora. Please feel free to contact us if you have any questions on your new purchase. Sincerely, Scott Wolf, General Sales Manager, swolf@geraldauto.com


5.0 out of 5.0

Almost look forward to the visit!

by from Sycamore, IL |

Outstanding service manager! He listens to your requests and provides the service you ask for. Pleasant place to bring your car. You can tell they are proud of their product and service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Gerald Nissan Subaru of North Aurora responded to this review

July 22, 2015

Jeffery, we appreciate you taking the time to share your experience with us and are happy to hear that our staff was able to meet your needs. At Gerald Nissan of North Aurora, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make car buying or service experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Christopher Brischetto, Service Manager, cbrischetto@geraldauto.com


(1-10 of 382 reviews)