Silver Star Motorcars

Silver Star Motorcars

19353 Preston Rd, Dallas, TX 75252

Used 888-207-0840

Average Ratings

4.3 out of 5.0
3 out of 4 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-4 of 4 reviews
5.0 out of 5.0

Best Sales & Service in DFW!!

by from Richardson, TX |

I have been a customer of Silver Star for 17 years, and I have purchased 4 cars from them (1994 Mercedes E320, 1991 Volvo V70, 2007 Mercedes R350, 2011 Mercedes E350). Ray, George, and Kevin have always gone out of their way to make owning a Mercedes a wonderful experience. They are very knowledgeable, honest, dedicated, and always polite and accommodating. Owning ANY car can be frustrating at times, particularly when facing breakdowns, repairs, or bills. However, Silver Star makes owning a Mercedes possible, even for regular people who are not made of money. Their dedication to their customers goes WAY BEYOND just buying and selling. MANY times over our 17 year association, they have gone the extra mile to help us, even when they were not directly profiting from the experience. I will not buy a car from anyone else, nor go anywhere else for service.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Independent dealer

by from Dallas, TX |

Kevin - was very helpful and informative. The inventory was exactly as advertised.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great cars and best experience ever I had

by from Heath, Texas |

I found this dealer ship on line and talk to sales manager and walk to dealer ship, Kevin He did took care of me and my wife personally and he made us very comfortable, we had feeling buying a car from a family member, Great Guy and very Honest. Thank you

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

SL500 Unavailable

by from Dallas |

2005 model with 44k SL500 Mercedes is advertised but not available. Drove over 40 miles to the lot and they said in shop for radio repair. Called a week later; still gone. Another week, another call, no car. Just sayin....... Found another car and have deposit in place.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-4 of 4 reviews)