Performance Lexus Rivercenter

Performance Lexus Rivercenter

633 W. 3rd Street, Covington, KY 41011

New 888-607-2667
Used 866-325-8950
Service 877-877-5130

Come experience THE PURSUIT OF PERFECTION at Performance Lexus RiverCenter

Average Ratings

4.8 out of 5.0
72 out of 76 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 76 reviews
4.0 out of 5.0

Another perfect experience

by from Park hills , Ky |

As usual our experience with Lexus River Center , especially with our sales man ,Phil Booth , went perfectly. I have a new RX 350 at slightly less than my previous lease payment. What could be better?! This makes my sixth or seventh lease through Phil's efforts. ( I've lost track)

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did not make a purchase

Performance Lexus Rivercenter responded to this review

August 29, 2015

We would like to thank you for taking the time to post a review about your recent experience with us here at Lexus RiverCenter. We're so glad to hear you had a great buying experience with Phil. Your loyalty is greatly appreciated and we look forward to the opportunity of serving you again the future!


5.0 out of 5.0

Excellent--truely above and beyond

by from Ft Wright, Ky |

my experience was what I expected from Lexus--professional, courteous and a commitment from every Lexus person I encountered to meet my every need. My sales associate Phil Booth was extremely dedicated to my wants, concerns and patient in answering all my questions. His follow up to ensure my satisfaction after the purchase was greatly appreciated. I will return in the future.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Performance Lexus Rivercenter responded to this review

August 28, 2015

Mike, thanks so much for taking the time to post a review! We're so glad to hear you had great buying experience with Phil. We hope you love your new purchase and look forward to serving you again the future!


5.0 out of 5.0

Lexus Rivercenter

by from Cincinnati, OH |

The service department was excellent from start to finish! thank you!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience!

by from Cincinnati, OH |

Everything about me experience at Lexus Rivercenter was great! Robert Rothschild was my sales guy, he never tried pressured me into buying a car. He was great! The facility itself is awesome and it's so close to downtown Cincinnati.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Performance Lexus Rivercenter responded to this review

August 5, 2015

Hi Scott, thanks so much for taking the time to post a review! We're so glad to hear you had great buying experience with Robert. We hope you love your new Lexus and look forward to serving you again the future!


5.0 out of 5.0

Excellent service

by from cincinnati, ohio |

Just came in for a routine oil change and received excellent service from start to finish.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Lexus Rivercenter understands customer service!

by from Cincinnati, OH |

As expected and is always the case at Lexus Rivercenter, the service and experience was outstanding. I wish that the personnel at Rivercenter would go to Palm Springs and Seattle to help them understand how to deliver superb customer service! Keep up the great work!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great buying experience!

by from Newport, Ky |

Awesome staff and a more amazing Finance Manager! Sales staff was very helpful. Lexus River Center was very clean!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent customer service.

by from Montgomery, Ohio |

We had the 30,000 mile service performed on our 350RX. From the original appointment request through a loaner vehicle to driving away things could not have gone better. The work was done on time and the car runs just great!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Performance Lexus Rivercenter responded to this review

August 5, 2015

Hi Don, thanks for giving us feedback on your service appointment! We're glad to hear you were pleased with your experience. We look forward to servicing your RX in the future!


5.0 out of 5.0

Service Experience

by from Cincinnati OH |

They treat you like royalty. No high pressure. And the cookies are delicious.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Accommodating, friendly & went Above and Beyond!

by from Florence, KY |

I had a pleasant experience with my 20,000 mile service this week. Heather, in particular, was very accommodating and went above and beyond to assist me with also getting an estimate from the Lexus body shop for damage I recently received to my rear bumper. This allowed me to make my afternoon appointments without delay. Thanks to you and all your staff for your continued efforts! Kimberly

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 76 reviews)