Performance Lexus Rivercenter

Performance Lexus Rivercenter

633 W. 3rd Street, Covington, KY 41011

New 888-607-2667
Used 866-325-8950
Service 877-877-5130

We are closer than you think!

Average Ratings

4.7 out of 5.0
38 out of 41 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 41 reviews
5.0 out of 5.0

Great service.

by from Hebron, KY |

Ben Halpin worked with me and had me look at several cars. The car I was looking for wasn't on the lot but he found out one was on the way. He called me as soon as it came off the truck and I bought it that night. I love the car. Kelly also worked to find me a great deal on financing. I had a great experience there and would highly recommend them.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Pleasure to buy a car from Lexus Rivercenter

by from Cincinnati, OH |

On Saturday, August 30, 204, I turned in my Lexus RX 350 and leased a new 2014 Lexus ES350 from Lexus Rivercenter, Covington, KY. The deal was too good to pass up. My salesman was Dave Ritchie and the purchase went smooth as clockwork. Kevin Hitchcock was the Finance Manager and he was also excellent to work with. Highly recommend both Dave Ritchie and Kevin Hitchcock if you are in need of a quality car or SUV.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

An Amazing Experience!

by from Hebron, Kentucky |

My wife and I have bought many cars over the years. From various dealerships and in different cities. BY FAR, this was the best car buying we have had. The facilities are great, comfortable, and welcoming. The staff is SUPER. A great dealership and staff for a great product line! This is our first Lexus, but based on this experience it will not be our last.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Great Dealership!

by from Newport, KY |

Great place to buy a car. I wasn't truly looking for a new car but when I walked in I knew that I wanted to buy one. The Sales Team was amazing and made it totally hassle free. I would highly recommend to anyone wanting to buy a new/used Lexus. Will go back.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Car buying experience of a lifetime

by from Lakeside Park, Ky |

Wow, wow, wow.....a buying experience like no other. I cannot get over the wonderful experience my wife and I had buying a new Lexus. From Bill Zinn's, the salesman, for just being there to answer my questions, without being pushy....to Chris Patterson, the sales manager, going the extra mile in accommodating my rim request, to Wes, who explained the car in detail when we picked it up....to the General Manager, going out of her way to thank us for our purchase, to the gals in service answering my questions, to Justin, the service manager, who was so gracious of his time in handling the rims and tire scenario. This was an incredibly easy and actually fun experience. Highly, highly recommend these folks. Bravo, job well done.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience at Lexus Rivercenter

by from Fort Mitchell, KY |

This was the best vehicle purchase experience that I have had. I have purchased numerous cars in my life and Mark Talley was the best salesman I have dealt with. He did not pressure me to make the sale and worked very hard to get the Lexus that I wanted. I would highly recommend him to my friends. I also had to have a wheel replace after the purchase and the service department could not have been better. Megan Sanchez an Asst. Service Manager was very polite and efficient. Overall I am extremely please with my experience at Lexus Rivercenter and would recommend them to everyone.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Car Purchase

by from Cincinnati, ohio |

Recently purchased a 350 ES , process was easy and Dave Ritchie made the process very easy!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service

by from Crestview Hills, KY |

Mike Masse at Lexus Rivercenter always facilitates the service of my Lexus and is brilliant at keeping one informed of any repairs needed outside the original scope of work. Mike not only provides wonderful customer service, but is also warm and friendly and makes the process of repairs easy and convenient.

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Customer Service
Buying Process
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Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Relaxed and professional

by from West Chester, Oh |

Ben Bruner and Wesley made our pre-owned car search an enjoyable and satisfying experience. We highly recommend Lexus Rivercenter! After replying to a Cars.com post, Ben spoke with us by phone and found a car that met all our specifications in their inventory. It was ready for a test drive when we arrived, and Wes rode with us on the test drive, answering any questions we had. Ben Bruner is very personable; we felt no pressure to buy or to negotiate prices. We left feeling very satisfied with our purchase, and Mr. Bruner was always available by phone to answer questions after our purchase. After having visited several local Lexus dealers previous to this, we are convinced that Lexus Rivercenter is the best! We felt completely at ease, and they worked to make our experience very convenient! When we had a question about the Bluetooth set-up, it took one quick call for Wes to answer our question.Over-all feeling: a very professional staff.

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Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service at Rivercenter Lexus

by from Cincinnati, Ohio |

Excellent service consistently from this dealer. Katie Funke is easy to work with and very accommodating. Great customer focus.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 41 reviews)