University Ford Of Chapel Hill

(5.0) 5 Reviews

102 Ephesus Church Rd., Chapel Hill, NC 27517

Used 919-929-3115

Average Ratings

5.0 out of 5.0
5 out of 5 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-5 of 5 reviews
5.0 out of 5.0

Great, friendly service!

by from Chapel Hill, NC |

My situation is probably unique, but I filled out an online form requesting they help me look for a 2009 Honda Fit. I submitted it on Wednesday, heard from Jay (salesman extraordinaire!) that night, and then by Friday, drove home with the exact car I asked for. That goes to show that University Ford is willing to move fast to get you in the car you want. They're also diligent about checking email and online request forms, so for those of us who deal best in the "virtual world," that's a major plus. They made the entire buying process as straight forward and painless as possible. Just an all around positive experience. I highly recommend dropping in to see Jay and the rest of the team (it's a small operation, which is also a plus in my book). I will definitely recommend them to friends and use them again someday.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

University Ford Of Chapel Hill responded to this review

July 30, 2014

Thank you for the positive feedback Susie! We appreciate your business!


5.0 out of 5.0

Good Service

by from Chapel Hill,NC |

i really enjoyed my expierence.......................................................

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Don't Miss University Ford

by from Carrboro, NC |

My husband and I have bought multiple cars through the years and this was the best car buying experience we have ever had! The folks at University Ford were friendly, flexible, fair. Just a great dealership with good cars, good values and great employees. Don't miss buying a car from these folks!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

What a wonderful buying experience!

by from Chapel Hill, NC |

Forget the stereotype of the pushy car salesman! Matthew Torres was wonderful to work with and we found the perfect car for our son at a price he and we can manage. It's a small dealership that I've driven by for 20+ years. So glad I finally stopped in.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great people

by from Chapel hill |

friendly, respectful of our needs, fair pricing and fair trade in allowance

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-5 of 5 reviews)