Theodore Robins Ford

2060 Harbor Blv, Costa Mesa, CA 92626


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 127 reviews
4.0 out of 5.0

ford dealer

by from California |

I wasn't push for a sale I really liked that. Francisco is a very nice person...he will make a great sale man as he gets more experience ...good luck kid!

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  • Customer Service
  • Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding Service

by from Costa Mesa, CA |

The professionalism of the service representative, mechanic's, shuttle driver's and clerical staff were totally competent and knowledgeable. I felt comfortable dealing with all individuals that assisted me in the repair of my vehicle.

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service!

by from Long Beach, CA |

I have nothing but great things to say about my experience. My purchase was with Miguel and he was very upfront, honest and extremely helpful. It was absolutely the best car buying experience I ever had.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Costa Mesa, CA |

I was well taken care of by service advisor Mr Andrew Jones. I'm sure to return to Theodore Robins Ford

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Great service

by from Costa Mesa, Ca |

Andrew was very friendly and accommodating....other service agents were also there to help when Andrew was away from his desk

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Costa Mesa, CA |

quick, easy, car was finished when promised, service agent was friendly and efficient, offered a ride home and pickup when service was finished.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Theodore Robins Ford responded to this review

February 4, 2016

Thank you for your kind words, Dean. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, Dave Robins, General Manager and Owner


5.0 out of 5.0

Easy process for buying a car and obtaining servic

by from Irvine, California |

Ordered car with very specific options. They had my car manufactured to my specifications and I am very happy with the car. I have taken the car for maintenance over the years and they have treated me well.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Theodore Robins Ford responded to this review

February 4, 2016

Fred, Thank you for the feedback! Our team takes customer service very seriously and I'm thrilled to know that you are happy with your purchase. If you need anything else for your vehicle, please let us know. Sincerely, Dave Robins, General Manager and Owner


5.0 out of 5.0

Great service

by from Costa Mesa ca |

Your Body shop Mgr was excellent he was polite helpful and delivered what he said he would. Chris is very good with customers.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Theodore Robins Ford responded to this review

February 4, 2016

Thank you so much for the awesome review, Boyd! We are very happy to know that you had a great experience in our Body Shop department. Have a great day! Sincerely, Dave Robins, General Manager and Owner


5.0 out of 5.0

Mr harry Duong

by from costa mesa, california |

excellent service, fast response dealer, after service dealer washes the car and clean inside outside, have shuttle to take customer home and pick up customer when need

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Theodore Robins Ford responded to this review

February 4, 2016

Harry, Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Dave Robins, General Manager and Owner


5.0 out of 5.0

service dept.

by from Costa Mesa, CA |

Gary Hidalgo was very professional & thoughtful. the service customer waiting area is always clean and well stocked.I saw the other owner at the dealership today.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 127 reviews)