Lone Star Chevrolet

Lone Star Chevrolet

18900 Northwest Fwy, Houston, TX 77065

New 888-217-8080
Used 888-379-8762
Service 888-856-3571

GM Dealer of the Year 11 years in a row!

Average Ratings

4.6 out of 5.0
208 out of 223 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 224 reviews

Featured Review

5.0 out of 5.0

Larry Menard

by from Houston,Texas |

I recently took my Equinox in for service because my AC had quit cooling. This was very important because the temperatures here in Houston are in the high 90's to 100 degrees. The first estimate the service tech told me that it would cost $850.00 I told him I had an extended warranty and after further investigation all I had to pay was a $100.00 deductible. Now I an driving in a cool comfortable car.I am quite pleased with Lone Star Chevy and would highly recommend this dealership to anyone looking for a new car.

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Came in for service or repair

Does recommend this dealer

Did make a purchase

Lone Star Chevrolet responded to this review

September 18, 2014

Mr. Menard, Thank you very much for taking the time to share your great service department experience with us. Our service team strives to ensure repairs are done right the first time, every time. It's great to hear you were pleased!

5.0 out of 5.0

Lifetime Chevrolet Buyer

by from Jersey Village, TX |

We have been very pleased since we bought our Traverse two years ago at Lone Star. All oil changes, repairs and recalls have been handled promptly and handled very politely. I will always be happy to recommend Lone Star as my family has been Chevrolet buyers for the last 80 years.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome

by from Magnolia Texas |

Awesome Service a pleasure to do business with Lone Star Chevrolet Thank you John Roe

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Lone star Chevy Rules

by from Jersey Village, TX |

Great customer service and services were performed timely

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service AND customer care.

by from Houston, TX |

Just moved into the area. I brought my 2007 Suburban in for brakes. The van took me home and picked me up when the work was completed in one day. Two weeks later a radiator hose blew at 3 p.m., about 12 miles away. AAA towed me to Lone Star and it was ready early afternoon the next day. Again the van picked me up and off I went happy.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service!

by from Jersey Village, TX |

We were very impressed with the level of customer service provided and wouldn't trust out vehicle with anyone else.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great job!

by from Jersey Village, TX |

The representative that helped me was quick, attentive, and guided me every step of the way as to what I would need to do. It was an excellent service, efficient and professional. I would recommend them to anyone!;)

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mark Teubner

by from Houston, TX |

We wanted to get the Monte Carlo fit enough to give it to our niece. It apparently worked, because we had no problem driving it to Paris. Our niece loves it, and when my sister-in-law's Vibe broke down, they had another car to use in it's place. Well done, Lone Star. Have a blessed Christmas. Mark & Lisa Teubner

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

john bidinger

by from Jersey Village, TX |

it is always a great experience at lone star chevy

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great work on car.

by from Houston, TX |

The customer service rep we went to this time was great! Normally the customer service isn't that great in my opinion. But what was needed to be done and fixed on our car was done and everything is working perfect!

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Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Purchase

by from Jersey Village, TX |

No pressure sales procedure, everything was clear and easy to understand. All Lone Star Chevrolet associates involved in the process were friendly, courteous, and helpful. In all,the experience was great.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 224 reviews)