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Henderson Nissan

295 Auto Mall Dr, Henderson, NV 89014

Home Of The "Real Deal"

Average Ratings

5.0 out of 5.0

Overall


Customer Service
Buying Process
Quality of Repair
Overall Facilities

13 out of 13 people recommended this dealer.

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  1-10 of 13 reviews

Featured Review

5.0 out of 5.0

Great Buying Process - Overall a Great Experience

by from Las Vegas, NV |

What a pleasure to do business with!! Here?s the background info. Problem: My wife?s 2005 Nissan Altima?.Wow...I don?t even know where to start?.This car has taken a beating and keeps on going. We have had very few repairs all together less than 1k and I?m sadly admitting we changed the oil only about 10 times in 133k miles. (FYI we got married @ 85k miles, most of the 10 oil changes happened after marriage lol) Despite all that she has never been left on the side of the road and the one major repair was done through a recall. A few years later another part (window regulator) went bad and I had to pay out of pocket for the repair about $180.00 installed? no big deal. I cannot stress enough how much I loved the reliability of this car. I would still have my trusty Altima but the wife wanted a few more features in her car. (Bluetooth, Nav, Bose Sound System, etc..) What we did about it: So off we went to trade this one in?On our first attempt to buy a car at another dealer, they were very rude and made me feel like I was a being petty when I asked for more money for my trade. I knew how much it was worth because I did my research and checked a few different sites?but this dealer did not even offer me anything close and when I asked for more money?that?s when they started getting rude. We left without even test driving the new car. My wife said she would never go the dealership to try and buy a car again, but I really needed her input since it was going to be her new car. So we tried one more time and?.DRUM ROLL?..We bought the all new redesigned Nissan Altima for 2013. This is how it all went and my advice to a new Nissan buyer: Buy @ Henderson Nissan it will save you so much hassle. How I came to that conclusion: We went home and got online! We checked out the inventory at the local dealers websites and end hit the contact us on the Henderson Nissan site. Put in my name and phone number and a few mins later we got a phone call inviting us to the dealership like a VIP! We made an appointment for later that day, we were told by making an appointment we would not have to wait around and we would be helped right away. Sounded like a good idea?.I hate waiting for a salesperson when I ?m the one with the money?I felt like they should wait on me instead! We dealt with Paul McGill (spelling? Sorry Paul if you are reading this and spelt that wrong) during the test drive we told Paul about our experience at the prior Nissan dealership told him ?we wanted a discount on the new car!? He smiled while saying? I?ll see what I can do.? Got back to the dealership and Paul offered us water, coffee and fresh pastries then went off to put some numbers together. He came back with a no-haggle discount for us. This was great! Then they appraised my trade it, gave us a competitive price. Again no haggling needed. Not as much as KBB would have given us?but we knew that since there is no ?buy my car now? button. We discussed what we needed in terms of financing. They searched for us and got us a great rate. It was such a pleasant experience not typical of dealing with car dealers. I leased a Lexus RX a week earlier. This Nissan dealership had the type of ease and service comparable to what I received from Lexus. I would highly recommend this guy paul and the dealership if you are looking for a new Nissan. PS: Paul, I really like cars, the Lexus lease ends in 35 more months and will need my wife?s opinion on the new ride! So thanks for not scaring my wife from ever entering a car dealership again!

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great service at Nissan Henderson

by from Henderson, Nevada |

This week I went for a service on my car and my daughter's car at Nissan Henderson and I had a great experience both times. All people there were friendly and helpful especially my service advisor Glenn Aby. I appreciated the service and thank you for a good job done. Antonio P Dias Henderson

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great atmosphere

by from Las Vegas, Nevada |

It is refreshing to meet genuine sales managers who want to help you and put you in the right car, rather than sales guys just looking for their commission. Jimmy was really helpful and patient, he knew everything about the car we were looking at.

Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Staff, Great Service, & Great Experience

by from Las Vegas, NV, 89123 |

I purchased my vehicle from the Nissan in N. Las Vegas. When I moved closer to the Henderson area, the drive to N. Las Vegas for an oil change seemed too long. I called the Nissan in Henderson and was pleased that they honored my services from the other Nissan dealership. Once there, my wait time was almost none existant, and the staff were beyond friendly and fun. As I sat waiting in the lobby, I was asked if I needed anything and was given updates on how much longer before my car was ready. When I was about to leave I notice my car had be washed. AWESOME EXPERIENCE...I love my car and the company. IF YOU NEED A NEW OR USED VEHICLE GO TO NISSAN!!!!! You won't be disappointed.

Customer Service
Not Applicable
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Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

No hassel experience

by from Las vegas, NV |

I was skeptical about buying a new car ...really about dealing with sales staff at the dealerships. I went to henderson nissan to check out the new Maximas. Did a test drive with then salesman Luis...who is now a manager, loved the car and went inside to run some numbers. The manager came out and introduced himself and offered me a deal i couldnt refuse. Next , off to finance, no haggeling told them to dont give me any add ons andthey didnt. I was at the dealership maybe 45 minutes total and left witha brand new car. I have used the service dept for oil changes and they are speedy and even clean your car for you. I will be returning to buy another new car next year

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Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best customer service, fast and sufficient

by from las vegas, nv |

I bought my car almost a year ago. Love the service department, shane took really good care of me everytime I brought my car in for an oil change. Quick and sufficient. Everyone has a smile there, from the shuttle driver,to the guys that wash your car for you.

Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil Change

by from Las Vegas |

We go here all the time for our oil changes. We buy the 3 oil change package. They are always timely and they don't add any charges.

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Not Applicable
Buying Process
Quality of Repair
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Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Customer Service

by from Henderson, NV |

I have continued to receive excellent customer service from Nissan's service department! Each time I come in the customer service rep has gone above and beyond what I have expected and I have really appreciated it.

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Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Henderson, NV |

Great service, I really appreciate the care that was taken to service my vehicle. My Xterra is better then ever!

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Buying Process
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Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best Car Buying Experience Ever

by from Las Vegas, NV |

From start to finish, this was a first class place to do business. The customer service at Henderson Nissan is the best I have seen from any dealership. We felt valued and like our time mattered. Left with a great deal, great car and smiles on our faces. Everyone in the process was extremely helpful and friendly. We will be back for future vehicles!

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Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent service

by from Henderson, NV |

I highly recommend Henderson Nissan. I bought my Versa at Henderson Nissan five years ago and return for maintenance and service. Shane, my service advisor, is the best! I trust him and will only take my car to him for service. He is polite, efficient, and provides the best advice for caring for my car in the most cost effective manner! Everyone from the initial buying process to service has been excellent!

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 13 reviews)

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Contact and Directions

295 Auto Mall Dr
Henderson, NV 89014
Get directions to Henderson Nissan

New Cars

866-627-5168, ask for Paul Doroshuk
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Used Cars

877-277-2081, ask for Paul Doroshuk
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Hours of Operation

Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM
Sunday:
Closed