- Service & Repair
We are proud to be the only Hendrick Toyota dealer in the Charlotte Metro area. We are a 20 time Toyota President's Award Winner. All new Toyota vehicles purchased at Toyota of Concord come with our exclusive Hendrick Lifetime Powertrain Limited Warranty. All eligible pre-owned vehicles have a 7yr/100k mile Certified Warranty included. Our inventory is refreshed every day. We proudly serve Charlotte, Concord, Lake Norman, Matthews and the surrounding areas. Please call,email or stop by today!
25 out of 32 people recommended this dealer.
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by Telecomboy in Lake Norman
I was about to purchase a Toyota Prius from Lake Norman Toyota when I found the same car but a year newer on the cars.com website for Hendrick Toyota. I called them as I was in route to their dealership but they told me that car was just purchased, however, they had another one in the same year and they would discount that one to the same price. When I arrived they already had pulled that car around to the front. The sales rep (Jeffery) who I talked to on the phone met me at the door and showed me the car that they had told me about. I told them what I was offered at the Lake Norman store for my Cadillac. They went out and took a look at it and within 5 minutes agreed to my offer. I was purchasing this car for my teenage daughter who just turned 16. I had to get financing and the lady (Rachael) showed me my options and informed me that two credit bureau's had a 50 point difference. I found that Equifax had some inaccurate information so I was able to get that corrected. They used the correct report from Experian and I was able to get a good interest rate. All this took place in a matter of 90 minutes. I had to pick up my kids from school so I told them in the beginning that I would have to finish the deal the next day expecting this to take two or three hours. They filled the new car up with gas, detailed it and had me on the road in time to pick up my kids. I'm very good about finding the best price online so they got my attention with their price but the "process" was very easy and painless. They also threw in 6 oil changes and road side assistance. I have AAA so I don't need the roadside assistance but the 6 oil changes will save me some $$ down the road. This was my first time dealing with any Hendrick dealership and I was really impressed. The Lake Norman dealership was very nice too. They just got beat out on price.