Hilbish Ford

Hilbish Ford

2600 S Cannon Blvd, Kannapolis, NC 28083

New 888-238-9363
Used 877-465-3948
Service 866-946-1786

Serving North and South Carolina since 1954!!!

Average Ratings

4.9 out of 5.0
224 out of 225 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 225 reviews

Featured Review

5.0 out of 5.0

Great dealership

by from Concord, N.C. |

Working with Hilbish is like working with a family member. It's a "no pressure" experience, while still getting the best deal possible. The staff, particularly Charlie Brown, make every effort to get you to a rock bottom number. This was our third purchase through Charlie, and each one was comfortable and rewarding. It's no surprise the dealership thrives on repeat customers. We are, and will forever be one.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Fast, efficient, and polite.

by from Kannapolis, NC |

I brought in my vehicle late in the day for a regular service. Staff are ALWAYS professional, friendly, and polite. And I didn't have to wait a long time. I've never had a negative experience at Hilbish.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

retired

by from Kannapolis, NC |

oil leak and smell? 2009 nissan murano. service said no visual engine leak, just oil spilled during oil change. still leaking on floor in shop.service? staff is helping a plus.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Oil change & Inspection

by from Kannapolis, NC |

oIL Change & inspection. Very helpful. Appreciate the courtesy car availability.

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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Loved Hilbish Ford

by from Kannapolis, NC |

Everybody on the staff was great and very helpful in this buying process. This was probably the best buying process we have had since 1976 with Cardell Carter. If at all when we trade my husbands truck we will be right back up to your place. Everything was good but as we know now days there is no perfect buying process but this was the best I've had in years.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Oil Change

by from Kannapolis, NC |

Every since I brought it in and left. My oil level gauge fluctuate. The needle every once in a while goes crazy from left to right. Never did that until I left your shop. I looked at oil level and it looks to me to be over filled.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

GREAT SERVICE DEPARTMENT

by from Concord NC |

The service Department did an outstanding job. They handled a large crowd quickly and professionally.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

2008 Ford F150 repair

by from Kannapolis, NC |

I brought my truck in for service. Although it was difficult given the severity and cost of the issue with my truck, the service was very good. I was well informed. I received a shuttle ride to and from my job. The work was completed on time and Terri was very accommodating.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Hilbish is the best!

by from Kannapolis, NC |

Always a pleasant experience at Hilbish service department. Thank you!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Miata used car

by from Kannapolis, NC |

I bought the car from you 7 years ago and happy with your service .

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service!

by from Kannapolis, NC |

The service was completed in a timely matter. Staff was helpful in informing of issues. I will continue to use Hilbish ford!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 225 reviews)