Hilbish Ford

Hilbish Ford

2600 S Cannon Blvd, Kannapolis, NC 28083

New 888-238-9363
Used 877-465-3948
Service 866-946-1786

Serving North and South Carolina since 1954!!!

Average Ratings

4.9 out of 5.0
198 out of 199 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 199 reviews

Featured Review

5.0 out of 5.0

Great dealership

by from Concord, N.C. |

Working with Hilbish is like working with a family member. It's a "no pressure" experience, while still getting the best deal possible. The staff, particularly Charlie Brown, make every effort to get you to a rock bottom number. This was our third purchase through Charlie, and each one was comfortable and rewarding. It's no surprise the dealership thrives on repeat customers. We are, and will forever be one.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Excellent service!

by from Kannapolis, NC |

The service I experienced was excellent. Your team was very helpful for me. Thanks!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fast oil change!

by from Concord, NC |

Got an oil change. Fast service and a very friendly staff!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful Experience

by from Kannapolis, NC |

This was by far the most satisfying experience purchasing a new vehicle. Jeff Beam and Dennis Rowlands answered every question and were so nice! Mike in finance was very professional and wonderful to work with. We will drive from Kentucky to purchase every vehicle from Hilbish!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

comfortable facility, great service

by from Kannapolis, NC |

I have been to Hilbish Ford many times with my ford Escape since I bought it in 2009. The staff is always pleasant and the work was always done in a timely fashion.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

bill schmidt

by from Kannapolis, NC |

the service was great. my service advisor adrinanne took care of all my needs. the vist was very good. all the vehicle needs were taken care of in a careful and friendly fashion. this is why i have been a hilbish customer for some 15 years thank you william schmidy

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fast friendly service from the service department

by from Kannapolis, NC |

The lady that checked me in was very nice, kind of made you feel like you were welcome in the Hilbish house, if you know what I mean. I've only been in the area about 6/7 months but on one of my trips to town for work prior to moving I had an issue with my car. I called three dealers, Hilbish was the last when the lady on the other end told me to stop by and she would push it though for repair. It turned out it was something super simple but neither of us knew that at the time. This set me to come back to Hilbish for service needs on my car. It isn't the dealer nearest my home but it is in my opinion the only dealer I'm willing to deal with due to the exceptional service department!! I forgot the lady's name's that waited on me the two times I was in, different ladies, but the manager should buy them lunch and promote that great customer relations feeling both give/gave! Let them know they are doing a good job and customers do appreciate it!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Oil Change and Tire Rotation

by from Kannapolis, NC |

I came in at 1:00 at left at 3:00 for an oil change and tire rotation.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

F150 recall

by from Kannapolis, NC |

F150 extend cab, had a recall, everything went smoothly

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

technical assistance. GPS and alert resets

by from Concord, NC |

The service department is awesome. Their knowledge and professionalism is exemplary.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Loved buying a new car!

by from Kannapolis, NC |

I had been thinking about buying a new car for about a month and decided to stop by Hilbish one afternoon. Jason Thompson, the sale representative sat down with me and we went over all that I was looking for. We ended up exactly what I wanted, which was black interior on a black Escape with some bells and whistles that I had been interested. :) Love my new car purchase!

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 199 reviews)