Hilbish Ford

2600 S Cannon Blvd, Kannapolis, NC 28083

New 888-238-9363 New888-238-9363
Used 877-465-3948 Used877-465-3948
Service 866-946-1786 Service 866-946-1786

Serving North and South Carolina since 1954!!!


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 493 reviews

Featured Review

5.0 out of 5.0

Great dealership

by from Concord, N.C. |

Working with Hilbish is like working with a family member. It's a "no pressure" experience, while still getting the best deal possible. The staff, particularly Charlie Brown, make every effort to get you to a rock bottom number. This was our third purchase through Charlie, and each one was comfortable and rewarding. It's no surprise the dealership thrives on repeat customers. We are, and will forever be one.

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  • Customer Service
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  • Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Beware!!

by from NC |

Please do yourself a favor and do not let these people have your credit info. Worse experience ever. We tried speaking to several people only to be hung up on or spoken very rudely too. Clearly they do not want to have repeat customers.

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  • Customer Service
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    Buying Process
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Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Charles Smith

by from Concord, North Carolina |

It is always a pleasure having my car service done at Hilbish. . s

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Hilbish Ford responded to this review

May 28, 2016

We're always happy to help our customers at Hilbish Motor Company. Please let us know if there's anything else we can do for you.


5.0 out of 5.0

Great cars, a Great service

by from Concord,NC |

It's always a pleasure working with hilbish ford to get a car! They make you feel like family. I'm so comfortable with making a purchase because I know that I am getting a good quality vehicle! Thanks hilbish!

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Shopped for a used car

Does recommend this dealer

Did make a purchase

Hilbish Ford responded to this review

May 18, 2016

We are ecstatic to read your review of our location, Quantazya. It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!


5.0 out of 5.0

Hilbish Ford Sales

by from Huntersville, NC |

Everyone that we dealt with at Hilbish Ford was incredibly professional and efficient. They were always honest and fair, and didn't put on a sales push. It was a very relaxing process. I will be sure to recommend to all I know.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

owner

by from Concord, NC 28025 |

Vehicle and experience were great!! Buying process pretty long--5 hours

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Hilbish Ford responded to this review

May 20, 2016

We are happy you had such a positive experience with us, William! It is our goal to provide a positive customer experience, and we're glad to hear that your visit was an overall pleasant one. Happy motoring!


3.0 out of 5.0

Happy Customer of yours

by from Concord, North Carolina |

I had just bought a used 2009 Toyota Sienna Van from you a couple of months prior to coming in for a free oil change and I was in there for several hours I thought that I was in there way too long for just an oil change, I was noticing my van was on the rack just sitting there not being touched for at least 2 hours and when I asked the service writer about that she said that they had order the oil filter and they were waiting on it I am semi satisfied but the wait was too long

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

BUYING

by from CONCORD, NC |

The saleswoman Jennifer was very professional in every way and answered any and all questions that needed to be answered in a very easy manner. The complete process was easy and made simple by the the care everyone shown me. I appreciated all the help and it was certainly a pleasure to deal with Jennifer and Michael. Thank you again for the great service and professionalism of your company,

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  • Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very easy purchase

by from Mooresville, NC |

Rick, Wade, and Jennifer we're very helpful. Great experience.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Review on Service

by from Kannpolis, NC |

Took a little longer than I had planned for. I made an appointment for oil change and allowed enough time to complete. There was a recall and the tech sent it back in line to have that corrected.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Hilbish Ford responded to this review

May 13, 2016

Hi, Tammy! Thank you for your positive review. We respect our customer's time and budget so we hope to see you here again!


(1-10 of 493 reviews)