Preston Ford Hyundai Mazda Nissan

Preston Ford Hyundai Mazda Nissan

4313 Preston Rd, Hurlock, MD 21643

New 866-507-8454
Used 888-426-8475
Service 866-215-5656

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Average Ratings

4.8 out of 5.0
49 out of 52 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 52 reviews
2.0 out of 5.0

2012 TRANSIT

by from GEORGETOWN, DE. |

I CAN SAY DURING THE BUYING PROCESS WE WERE TREATED VERY WELL AND ALL WENT THROUGH SMOOTHLY. DUE TO ANOTHER VEHICLE CAUSING DAMAGE TO THE REAR OF OUR NEW TRANSIT, WE CHOSE PRESTON FORD TO DO THE REPAIRS. BIGGEST MISTAKE EVER! THEY DID NOT DO QUALITY WORK, AS WELL AS THEY CHARGED FOR ALIGNMENT ON THE REAR THAT WAS NEVER COMPLETED. MY MECHANIC FROM ANOTHER ORGINAZATION CALLED ME TO TAKE A LOOK. WOW, I COULD NOT BELEIVE THAT WHAT PRESTON FORD SAID THEY COMPLETED NEVER WAS DONE. THEY HOT GLUED MY BUMPER ON, WHICH FLEW OFF INTO TRAFFIC. THEN THE MANAGER TRIED TO PROTECT HIS MECHANICS AND NEVER STATED THEY WERE WRONG. IT WAS ON PAPER I PROVIDED WITH PROOF DETERMINED THAT THE WORK WAS NOT COMPLETED PROPERLY AND NOT AT ALL. I WILL NEVER HAVE MY REPAIRS AT PRESTON FORD. THEY SELL THE CAR OR TRUCK TO YOU AT A DEAL WHICH IS APPRECIATED, BUT THE BODY SHOP AND REPAIR SHOP NEED TO WORK ON THEIR PROFESSIONALISM AND WORK ETHIC. THANK YOU, COULD HAVE BEEN A LONG RELATIONSHIP.

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Customer Service
Buying Process
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Came in for service or repair

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome dealer! 5 stars!

by from Easton, MD |

I went in on Monday to drive a car and left very happy! I needed to be at a certain place with my payment and terms and we worked on it until we got there. I have been buying from Preston for 10 years. Awesome service and they go out of their way to help you. Highly recommend!!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ford Service Dept

by from kent island, md |

They were patient and thorough . Allan did everything in his power to make sure I was pleased and a satisfied customer.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Easton, MD |

Kelly was very self conscious about how she dealt with me. She went out of her way to make sure I was satisfied. Thank you Kelly. Fine Job.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Received type of vehicle I wanted and needed

by from Hurlock, MD |

I was able to receive the vehicle I needed at the price I wanted. Was in need of a truck quickly and received one at the right price. Sales people were very helpful and accomodating.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

good job good coffee

by from Hurlock, MD |

Quick, friendly, even fixed my recall! Great day for service

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Attention Richard

by from Hurlock, MD |

still waiting for Richard to send the tire valve cap that was not on when the new 2014 was picked up requested 2 weeks ago what's up Richard

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great

by from Hurlock, MD |

Quick service, fast appointment. Fixed recall issues while I waited. Free WiFi

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Hurlock, MD |

I was able to drop my car off without having to make an appointment and they called me when it was ready to be picked up. they did what i asked them to do .

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and prices

by from Hurlock, MD |

I purchased a 2014 ford focus se hatch and I love it. Such a fun car to drive. Chris Christian my salesman was great and very helpful. I got the deal I wanted.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 52 reviews)