Keffer Jeep Chrysler Dodge RAM

Keffer Jeep Chrysler Dodge RAM

8214 E Independence Blvd, Charlotte, NC 28227

New 888-471-4764
Used 888-418-6410
Service 888-647-8428

Carolina's #1 Volume Dealer

Average Ratings

4.9 out of 5.0
354 out of 371 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 371 reviews

Featured Review

5.0 out of 5.0

Great experience!

by from Charlott, NC |

The best car buying experience I have ever had. The people there are honest and really listened to my needs.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Keffer Jeep Chrysler Dodge RAM responded to this review

November 29, 2012

"by steel". Thanks for the great feedback. Your comments and your trust in us helped make Keffer Chrysler Jeep Dodge #1 in sales in North Carolina for 2012!! We look forward to working with you again. Tom Wilson General Manager

5.0 out of 5.0

Great Service!

by from Charlotte, NC |

The rep who serviced was very polite and expedient. She made sure I got in and out very quickly. I was not there long, but she made my experience enjoyable.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Willie Hailey is an outstanding salesman at Keffer

by from Matthews, NC |

Willie Hailey was an outstanding salesman and he provided excellent customer service! I would definitely recommend him to any of my friends and family considering purchasing a car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Easiest Car Buying Experience EVER

by from Charotte, NC |

Waking up this morning, I had no idea that I would be buying a Jeep Wrangler today. However, on a friends recommendation, I came into Keffer Jeep and Willie Hailey and Michael Turner made this such a pleasant and easy decision, that I am now the proud owner of a Firecracker Red Jeep Wrangler Unlimited Sport! Willie took me through the process and it just seemed like the natural thing to do today! I highly recommend coming into Keffer and asking for Willie. Tell him Amy sent you!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

I wish they could finish as well as they started

by from Charlotte, NC |

The willingness to negotiate even though I was the only client at the dealership. I didn't feel pressured to purchase my vehicle, which made a huge difference in my choice to choose Keffer.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Service was prompt, and waiting time was very good

by from Charlotte, NC |

The manager "Sharon?" was very nice and worked me in, although I didn't have an appointment, and it was on the week-end.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, excellent job.

by from Charlotte, NC |

General Washington took his time to show and teach without being anxious, or rushing, and gave me the opportunity to make the right choice....

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service

by from Charlotte nc |

This is my 4 car i have purchased from coach made it very easy . Please go see the coach .

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service

by from Charlotte, NC |

Rebecca did an outstanding job getting us the repairs we needed as well as keeping us up to date on the status of the work.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Matthews, NC |

From the moment we first walked in the atmosphere was very customer friendly. We met with Joe and Christian who were very professional, had our best interest at heart and wanted to ensure we had the best experience/deal possible. They hit it out of the park. They both worked with us and we got the deal we wanted. I have bought a lot of cars over the years and have been to many dealership, this is truely "The Family Store".

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

awesome dealer amazing service

by from Charlotte nc |

Perfect service as always same service writer I have had in the past she goes above and beyond eve very time I have my vehicle serviced I hope Mr keffer recognizes her great work

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 371 reviews)