Lexus of Northborough

Lexus of Northborough

14 Belmont St, Northborough, MA 01532

New 888-710-0761
Used 888-710-0622
Service 866-827-2445

#1 in the Nation for Customer Satisfaction

Average Ratings

5.0 out of 5.0
4 out of 4 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-4 of 4 reviews

Featured Review

5.0 out of 5.0

SHOPPING FOR NEW, USED AND REPAIR/SERVICE GX470

by from Fitchburg, ma 01420 |

I will give them 10 out of 10 of shopping for new, used, and service/repair. excellent facility with their friendly Staff, please just don't buy my saying, just visit them, particularly on Saturday's and you'll enjoy their special BBQ (barbecue} as well.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase

Lexus of Northborough responded to this review

April 25, 2012

Thank you for taking the time to write a review for us! We are pleased to hear that you enjoyed your experience with our dealership and that our staff was courteous. We appreciate your recommendation and hope to do business with you in the future. Be sure to check us out online on our Facebook and Twitter for exclusive updates and deals. Mary Leach, Customer Relations | mleach@lexusofnorthborough.com

5.0 out of 5.0

Very polite and helpful

by from Gardner , ma |

Very polite and helpful employees , from sales to service

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The best car buying experience in my lifetime

by from Marlborough, MA |

My wife leased a new ES300h from L of N and the entire experience could not have gone better. Chris, our salesman, was professional, intelligent and knowledgable. No hard sell sales tactics here, just a friendly discussion of our options. We received more than anticipated for our trade-in and Chris handled all the details. He was vey helpful when we picked up the car, showing us how all the new technology worked and took great care in making sure we were comfortable when it came time to drive away. He even took the time to introduce us to all the service personnel we would be dealing with in the future. The facility itself is state of the art and everyone at L of N makes you feel like your the only customer in the building. The car rides like a dream, if your considering a luxury car, lexus of Northborough is the way to go.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Satisfied Buyer

by from Norfolk, MA |

Anjula did an excellent job helping my purchase new ES 300 Hybrid. A very satisfactory experience overall. All people I interfaced with there were helpful and clearly cared about customer satisfaction.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-4 of 4 reviews)