- Repair & Care
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Details on this dealer's service department are available on their website
74 out of 82 people recommended this dealer.
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We wanted a Toyota Rav4 with our preferred color and options. The vehicle we desired was unavailable in our local area. At this point, we were not given an option to order a vehicle suiting our needs. This was when we got in touch with Rachael. Rachael was our only point of contact at PineHurst Toyota during the process. She advised us to order the vehicle directly from Toyota. Although initially apprehensive about ordering directly, Rachael was upfront with everything and put us at ease through the whole deal. The promptness in returning our emails and phone calls provided a good deal of comfort with the long distance purchase. Her patience in resolving all of our queries is very much appreciated! We were provided with a competitive pricing for the new vehicle and an average trade in value. On arrival, we met with Tim Dunne who was in charge of the delivery of the vehicle. He made us feel comfortable as he went through all of the paper work providing us with the needed explanations. Finally, Tim patiently went over a lot of details of the vehicle and made sure we get familiar with the specifics. Great experience overall!