Taylor Chevrolet Reviews

13801 Telegraph Rd, Taylor, MI | New 888-658-0246 | Used 888-644-1331

Average Rating

4.2 out of 5.0
Write a review
Customer Service 4.2 out of 5.0
Buying Process 4.4 out of 5.0
Quality of Repair 5.0 out of 5.0
Overall Facilities 3.8 out of 5.0

4 out of 5 people recommended this dealer

Dealer Reviews

5 Stars!

by
from Detroit, Mi |

Rating from Ciara Ferguson

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair 5 out of 5
Overall Facilities 5 out of 5

I had a wonderful experience. Dave Schnepf was nothing less then helpful, and was willing to work with me when he came across some road blocks. I would reccommend him to anyone.!

Reason for Visit: Shopping for New, Service / Repair

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

The best car buying experience

by
from Oak Park,MI |

Rating from Michelle

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 4 out of 5

I a still in shock and awe of new car. This was the esdiet car buying experience of my life( and I have bought plenty of cars). Dave and Natalie were AWESOME!!!! I never dreamed that I would get my dream car and get it so fast and easily. I am recommending everyone to them. I thank them so much, I cannot stop smiling! : )

Reason for Visit: Shopping for Used

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 1 found this review helpful

Very Happy

by
from Madison Heights |

Rating from Tracy

(5.0)
Customer Service 5 out of 5
Buying Process 3 out of 5
Quality of Repair N/A
Overall Facilities 4 out of 5

I traded in my old car for a new Cruz. I couldn't be happier. Natalie bent over backwards to help me stay on budget, find the exact color and options I wanted, and even delivered the car and paperwork to my office!

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Taylor Chevrolet Dealer Response July 25, 2011

Fantastic, that is how we expect all sales to go! Enjoy your car!

1 out of 3 found this review helpful

Terrible. Going elsewhere from now on.

by
from Woodhaven |

Rating from sahmommy2three

(1.0)
Customer Service 1 out of 5
Buying Process 4 out of 5
Quality of Repair N/A
Overall Facilities 1 out of 5

I bought a brand new car in January and paid off the loan early, after 3 months. I am entitled to my GAP insurance refund, which they acknowledge. Not once has the finance guy who is supposed to be handling it even called to say it is done. After the sale they don't care.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? No

Did you purchase a vehicle from this dealer? Yes

Taylor Chevrolet Dealer Response July 21, 2011

We value your time and business. After reviewing the issue we found that the correct documents were not received and the GAP refund is being processed. We are sorry for the delay.

2 out of 3 found this review helpful

Fantastic

by
from Romulus, MI |

Rating from SueKay

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

Did everything on line...in and out with my new car fast! Grest service, great price!

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 1 found this review helpful

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