Sunny King Honda Reviews

2580 US Hwy 78 E, Anniston, AL | Used 256-835-1000

Average Rating

4.0 out of 5.0
Write a review
Customer Service 4.2 out of 5.0
Buying Process 4.2 out of 5.0
Quality of Repair 4.3 out of 5.0
Overall Facilities 4.6 out of 5.0

5 out of 6 people recommended this dealer

Dealer Reviews

Always Excellent

by
from Anniston, AL |

Rating from New to car buying

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair 5 out of 5
Overall Facilities 5 out of 5

I came in the dealership looking to purchase a newer car. Everyone there was so friendly and helpful. I have never purchased a car all by myself and I was scared but everyone there made the buying process so easy. I also return for the service of my car as well. Everyone in the service department always are so friendly and explain things to me in a way I can understand it. I have never had a bad experiece at Sunny King Honda. Thanks to all of the staff there for an excellent job you all do.

Reason for Visit: Service / Repair

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Sunny King Honda Dealer Response January 20, 2012

Thank you for your review. We appreciate your business. We do our best to make each transaction a pleasant experience. We are proud to be an award winning Honda dealership. Our customer evaluations help keep us on the right track.

0 out of 0 found this review helpful

Our 2010 CRV

by
from Bynum, Alabama |

Rating from Bamab

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair 4 out of 5
Overall Facilities 5 out of 5

Went to get a price on an Accord, bought a new CR-V, So far so good, Honda's seem to hold their resale up better than anything else! Thinking about a 2012!

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Sunny King Honda Dealer Response January 20, 2012

Thank you. We have many customers that consider a newer vehicle when they see how well their trade holds it's value. We are happy to have you as a satisfied customer and look forward to seeing you and your friends in the future.

0 out of 0 found this review helpful

THE BEST CAR BUYING EXPERIENCE EVER

by
from Birmingham, AL |

Rating from Honda Fit Owner

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

My wife and I purchased a new 2010 Honda Fit from Frank Roehler (Internet Sales Manager) and completed the process by working with Curtis Butler (Finance Manager). I can honestly say these two guys made this car buying experience the best we have ever had and I am 52 yesrs old. We went in as strangers looking to buy a car, we left with a nice new car but more importantly we left knowing we had just made two new friends in Frank & Curtis. Thanks Sunny King Honda for realizing the importance of employing Quality People.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Sunny King Honda Dealer Response January 20, 2012

Thanks for the kind words. We are very pleased to hear you enjoyed the experience and look forward to seeing you in the future.

0 out of 0 found this review helpful

Impulse buy

by
from Birmingham, Al |

Rating from CRV Lover

(4.0)
Customer Service 4 out of 5
Buying Process 3 out of 5
Quality of Repair 4 out of 5
Overall Facilities 4 out of 5

I took my CRV in for brake and left with a new CRV. The people are always very nice. I have traded with Sunny King several times in the past and will do so again.

Reason for Visit: Shopping for New, Service / Repair

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Sunny King Honda Dealer Response January 20, 2012

Thank You! We are proud of the loyalty of many of our customers. We also appreciate your return for service at Sunny King Honda.

0 out of 0 found this review helpful

Upgrade purchase

by
from Pinson, Al |

Rating from CurlyQ

(4.0)
Customer Service 4 out of 5
Buying Process 3 out of 5
Quality of Repair 4 out of 5
Overall Facilities 4 out of 5

My experience was good except for the long time that it took to complete the transaction. The people are all so very friendly and eager to help, without being pushy. This is my 3rd trade with them and I will return.

Reason for Visit: Shopping for New, Service / Repair

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

Add Dealer Response

Arrogant internet sales person.

by
from Lineville, AL |

Rating from bocephas

(1.0)
Customer Service 2 out of 5
Buying Process N/A
Quality of Repair N/A
Overall Facilities N/A

When I approached the internet sales person with an offer for a CRV I was told that they were low on inventory and could not move the price. This does not sit well with me. Had He just not accepted my offer and went from there it would not have bothered me but to say they didn't have many and would not negotiate for this reason. I have purchased two Honda Vehicles from this dealership,my first and my last. Purchased a NISSAN ROUGE.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? No

Did you purchase a vehicle from this dealer? No

Sunny King Honda Dealer Response January 20, 2012

This customer came during the time we had an extreme shortage of vehicles. The disaster in Japan and floods in Thailand caused an interruption in the parts supply for Honda vehicles. At the time of this inquiry we only had one vehicle in stock. The customer wanted a significant reduction in price that we could not grant. We have always been competitive and fair in our pricing and pride in our customer service. We hope that in the future he might consider checking with us on another vehicle.

2 out of 2 found this review helpful

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