Mac Haik Dodge Chrysler Jeep RAM Reviews

3207 S General Bruce Dr, Temple, TX | New 888-738-7617 | Used 877-278-9293

Average Rating

4.9 out of 5.0
Write a review
Customer Service 4.9 out of 5.0
Buying Process 4.8 out of 5.0
Quality of Repair 4.8 out of 5.0
Overall Facilities 4.8 out of 5.0

73 out of 75 people recommended this dealer

Dealer Reviews

Awesome Salesman

by
from Temple, TX |

Rating from Cooper717

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

Olin was absolutely fantastic!!! Another salesman had approached me until my girlfriend told me that Olin was the man. I felt no pressure to buy from him and he was straight forward and honest about the whole deal. He worked very hard to get me the deal that I wanted.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

Poor Attitude

by
from Temple, TX |

Rating from Jeeper

(3.0)
Customer Service 3 out of 5
Buying Process 3 out of 5
Quality of Repair N/A
Overall Facilities 4 out of 5

Went to purchase a 2012 Jeep from Mak Haik. It could have been just the salesman that helped me, but they had a pisspoor attitude. Didnt care if they sold a vehicle or not. I left them and bought from another dealership that wanted my business.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? No

Did you purchase a vehicle from this dealer? No

Mac Haik Dodge Chrysler Jeep RAM Dealer Response May 03, 2012

Wow! I don't know know who the salesperson was who you had spoken with, but I wish you would have came and spoken to one of us managers up at our sales desk. My sales associates usually have a great attitude. We try to make this a fun place to work and for customers to buy their vehicles from. I have a Jeep Wrangler of my own, and I will be glad to answer any questions about yours if you have any. Feel free to call, or email me and I will be glad to help with any questions. Even though you did not buy from us, I will be glad to help. Hope to hear from you in the future! Chance Snook, Sales Manager, Mac Haik DCJ Ram, Temple, Tx.

0 out of 0 found this review helpful

Cashmagnet

by
from Temple, TX |

Rating from Cashmagnet

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

I experienced a low-stress low-pressure buying experience. I would highly recommend this dealership.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Mac Haik Dodge Chrysler Jeep RAM Dealer Response May 04, 2012

Thanks for your response, and letting us know how easy your experience was with us. We do try to make things easy for our customers. I know with the new laws and regulations it takes a little more time, but we try to make it quick and easy for our customers. If there are any additional question, please call, or email me and let me know what I can do to help. Thanks again, Chance Snook, Sales Manager, Mac Haik DCJ Ram, Temple, TX.

0 out of 0 found this review helpful

Great place to buy a car

by
from Waco, TX |

Rating from Martin

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair 5 out of 5
Overall Facilities 5 out of 5

It was great customer service. One if not the best experience buying a car. The sales consultant Olin Christian was very open to answer questions and there was no pressure. He was willing to work with me on financing the car as well as the other other employees there. Very friendly. While there they also looked at my jeep wrangler in their service deparment. Very helpful. Bought a Jeep Compass and it is great. Will never go anywhere else to buy a car. Will recommend to all my friends when they are looking for a car or truck.

Reason for Visit: Shopping for New, Service / Repair

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Mac Haik Dodge Chrysler Jeep RAM Dealer Response May 01, 2012

Thanks for the compliments! I will let Olin know he has another satisfied customer! Olin is definitely a great asset to our company. His knowledge of the vehicles is outstanding. He is great with his customers. We try to work as a team here. It's not just a one person operation. Olin is definitely a leader here. We appreciate you coming from Waco to here. It's a small drive, but worth it, I hope. We get people traveling from the Waco, Killeen, Fort Hood, Gatesville, Marlin, and Hillsboro area all the time! If there is anything we can do in the future, please call Olin or myself here, and we will be glad to help. Thanks again! Chance Snook, sales Manager, Mac Haik DCJ Ram- Temple, Tx.

0 out of 0 found this review helpful

Buying New Vehicle

by
from Killeen Texas |

Rating from William

(5.0)
Customer Service 4 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

This was my trird vehile that I have purchased from this dealership. Mr Lopez was very professional in his sales pitch, he really knows a lot about the sales business. He answered every question my wife and I had. I will recommend Mr Lopes to any of my friends or family members that are looking foe a vehicle.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Mac Haik Dodge Chrysler Jeep RAM Dealer Response April 26, 2012

Thank you for doing a review of Mr. Lopez. He does know a lot about our vehicles. Even more important, he does know how to treat his customers. He listens very well, and is EXCELLENT with his customers. I am glad to hear you had a great buying experience with him. Please let everyone you know to come see Mr. Lopez here at Mac Haik DCJ Ram in Temple. We have a preowned lot in Killeen as well. If you have any additional questions, please call or email me and we will see what we can do to help! Thanks again! Chance Snook, Sales Manager, Mac Haik DCJ Ram, Temple, TX.

0 out of 0 found this review helpful

Buying a new Jeep

by
from Harker Heights, TX |

Rating from Jack Usrey

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

We visited three dealerships looking for a new Jeep and we came back to Mac Haik because Sean's professionalism. He created trust and I frankly felt I could trust him. I was also comfortable because USAA certified this dealership.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Mac Haik Dodge Chrysler Jeep RAM Dealer Response April 26, 2012

Thanks Jack! I will let Sean know you gave a great review for him. Our partnership with USAA is a great one. Our customers from Cars.com, and USAA usually leave here with a great feeling. We try to make your vehicle purchase here hassle free. It is usually easy when we have things all lined up for you and you do for us. When you come get your license plates, please stop in and say "Hi" to us. We are glad to hear from all of our customers! Thanks! Chance Snook, Sales Manager, Mac Haik DCJ Ram, Temple, Tx.

0 out of 0 found this review helpful

great salesman

by
from Temple TX. |

Rating from boodd

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair 3 out of 5
Overall Facilities 5 out of 5

salesman really did a great job getting the deal done if you are looking for a great deal and a salesman that will go the extra mile for you see Elmer Lizama at Mac Haik Dodge in Temple

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Mac Haik Dodge Chrysler Jeep RAM Dealer Response April 20, 2012

Elmer is AWESOME! We appreciate you letting us know you had a GREAT experience here with him. We are grateful that people like you write in and tell us how we are doing. If you need anything in the future, please don't hesitate to call or email us here and we will see what we can do to help! I will let Elmer know you responded to our reviews for him. We appreciate your business! Thanks again! Chance Snook, Sales Manager, Mac Haik DCJ Ram, Temple, Tx

1 out of 1 found this review helpful

Thanks to Joe Lopez

by
from Killeen, Texas |

Rating from Challengerman

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 4 out of 5

5 car from Mac Haik.... I travel from Killeen to do business in Temple. Mac Haik always provides great service. Joe Lopez was awesome. The finance people actually gave me a lower payment than I asked for... They take special care of Vets.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Mac Haik Dodge Chrysler Jeep RAM Dealer Response April 17, 2012

Thank you for serving our country! Military people already have a tough job, and don't need to stress over a great auto deal. We try to take care of our military people as best as we can. We offer special rebates and incentives to our military people. I am glad to hear Joe Lopez took really good care of you while you are here. I am also glad to hear you traveled from Killeen to here in Temple to purchase you last vehicle from us! We get a lot of people from Killeen here. It's good to know our good name is spreading around. If there is anything we can do for you in the future, please let Joe or myself know. Thanks again! Chance Snook, Sales Manager, Mac Haik DCJ Ram, Temple, Tx.

0 out of 0 found this review helpful

Great Deal

by
from Killeen |

Rating from Dawny

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

Sean was Awesome and very Persistant. Couldnt ask for anything else from him. overall a wonderful experience. Thanks Mac Haik.

Reason for Visit: Shopping for Used

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Mac Haik Dodge Chrysler Jeep RAM Dealer Response April 13, 2012

You are WELCOME! We are glad you chose us to do business with. I will let Sean Binion know he did another FABULOUS job with you. If you need anything else, please call, or email us and we will help. If you know anyone else wanting a vehicle in the future, please send them our way, and we will make sure we will give them the same courteous experience like the one you received. Hopefully you will come see us in the future for all your automotive needs! Thanks again! Chance Snook, Sales Manager, Mac Haik DCJ Ram, Temple, Tx.

0 out of 0 found this review helpful

thanks so much mac haik dodge

by
from killeen texas |

Rating from new dodge lover

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

my thanks goes out to ELMER my salesman who was fantastic and went way beyond helping a new customer. i just wish other dealerships had the full extent of the great service,great people,and great prices.always shopped killeen area but now have found a new dealer. thanks for the great deal and will gladly tell others of your dealership and great help...keep up the good work...i just love my new r/t avenger..

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Mac Haik Dodge Chrysler Jeep RAM Dealer Response April 07, 2012

Thank you "new dodge lover" for letting us know how terrific Elmer was with you. I am glad to hear about your positive buying experience, and I will be sure to let Elmer know he has another very satisfied customer. We do have A LOT of customers come from the Killeen area. We try to please everyone as a repeat customer and not just a "one time" military buyer. The RT Avenger is AWESOME. Great choice. Hopefully we will see you drive it in here for your first free oil change we offer to all of our customers! Be sure to come to the sales department and say "HI" to Elmer and myself! See you soon! Chance Snook, Sales Manager, Mac Haik DCJ Temple, Tx.

1 out of 1 found this review helpful

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