Dewey Barber Chevrolet Reviews

9694 Hwy 31 North, Warrior, AL | New 888-466-6755 | Used 888-343-0904

Average Rating

3.0 out of 5.0
Write a review
Customer Service 3.0 out of 5.0
Buying Process 3.0 out of 5.0
Quality of Repair 5.0 out of 5.0
Overall Facilities 3.5 out of 5.0

1 out of 2 people recommended this dealer

Dealer Reviews

Up front and honest

by
from Birmingham, AL |

Rating from ShoppingOnline

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair 5 out of 5
Overall Facilities 5 out of 5

I found a car I was interested in online and contacted the internet sales manager Todd. I have heard horror stories about dealerships so I was on my toes. Over the phone he told me everything about the car including honestly talking about a small scratch on the front. I was trying to stay in a certain price range and I found it. He told me he wouldn't tell me something over the phone just to get me to come in. From then on I was more relaxed. When I arrived I was greeted warmly and friendly. The car was brought around for me to inspect and it was just as he said it was. Non-smoker, one owner and drove very well. The buying process was quick and to the point. No running back and forth. Todd was genuine from start to finish. Paperwork wasn't a hassle. I have a family member who's looking for a vehicle and I will certainly recommend Todd and Dewey Barber Chevrolet.

Reason for Visit: Shopping for Used

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

No need for this

by
from Pinson, AL |

Rating from Momneedsacar

(1.0)
Customer Service 1 out of 5
Buying Process 1 out of 5
Quality of Repair N/A
Overall Facilities 2 out of 5

I found a used SUV on cars.com I wanted to look at. I made an appointment and went in to look at it. The SUV itself was nice enough but the way I was treated made me get up and walk away. The person I made my appointment with wasn't there but the salesperson was ok and let me drive. After a test drive we went in to work it out. After I gave my address and a copy of my DL the salesman went to get my numbers. He came back wanting my credit info. I told him there ws no need for him to look at my credit. He said his manager had to have it to move on. I told him I had my financing already done(State Farm) and just needed a price. After about 20 minutes I finally got what I asked for. I made an offer. Off goes the salesman again to see his manager(William?). He comes past again saying he is going to get the owner involved. They didn't realize I could hear them I guess as they were trying to figure out how much they could "raise" me. Just as I decided to leave the salesman came back with a different price. I told them I was no longer interested. This is when I got to meet the arrogant used car manager. All I heard was what a great deal I was being offered and how I would be "stupid" to walk away from it. Walk away I did and I advise you to do the same.

Reason for Visit: Shopping for Used

Would you recommend this dealer to a friend? No

Did you purchase a vehicle from this dealer? No

2 out of 4 found this review helpful

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