Taylor Ford Reviews

10725 Telegraph Rd, Taylor, MI | New 888-242-7613 | Used 888-772-9102

Average Rating

4.8 out of 5.0
Write a review
Customer Service 4.9 out of 5.0
Buying Process 4.8 out of 5.0
Quality of Repair 4.7 out of 5.0
Overall Facilities 4.7 out of 5.0

52 out of 52 people recommended this dealer

Dealer Reviews

Very Pleasant Experience

by
from Dearborn Hts, Michigan |

Rating from Janice

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

I lease a 2010 Fusion that was due up in September of 2012. I happened to be out shopping when I was driving by Taylor Ford and decided to stop and check out new cars. Scott Shipley approached me and said he could get me in a new fully loaded Fusion for less a month than I am paying now. As I am recently retired it sounded really good but I highly doubted it. He not only lowered my payment but I was out of the dealership driving my new car two hours later. I have much praise for Scott Shipley, your prep boys and your dealership. Sincerely Jancie Downing

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

ford edge

by
from Taylor Michigan |

Rating from JamesB

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities N/A

This is our 3rd Ford Edge,all three were sold by Louis Horger. He makes the buying process very smooth.We highly recommend both Louis Horger and Taylor Ford

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

2009 Ford Fusion

by
from Taylor Mi |

Rating from car hauler

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair 5 out of 5
Overall Facilities 5 out of 5

After reciving the news that my 2006 fusion was totaled from an accident, Anthony Charles was very helpful in helping us buy a 2009 fusion. I cant say enough about how my family and I were treated, Thanks again to Anthony Charles and Taylor Ford.

Reason for Visit: Shopping for Used

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

great experience

by
from dearborn, mi |

Rating from nonickname

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities N/A

Thanks Bryan Patton at Taylor Ford for doing a great job helping me buy a new pre-owned Focus.

Reason for Visit: Shopping for Used

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

Hassle Free

by
from Sterling Heights, MI |

Rating from Edge Lover

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities N/A

This was the easiest buying experience I've ever had. John Mann took care of everything, while insuring that I was getting the best possible deal. John has a way about him, that exudes trust. I told him what I wanted and all was delivered; including the cinnamon color I preferred. John explained the workings of My Ford Touch, pared my phone in a blink and even set my preferences to country music. I decided to purchase on Tuesday and between John and the finance person, Perry; I was driving my new Edge Wednesday evening!

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

Thanks

by
from Dearborn |

Rating from James

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 4 out of 5

I was treated with courtesy and respect in my dealings with Keith Jewell. All my needs were met and his commitment to me has always been great. If any action is required, he makes sure and follows it up.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Taylor Ford Dealer Response May 07, 2012

Thank you for your business. Please let us know if you need anything.

0 out of 0 found this review helpful

Great and hassle-free leasing experience

by
from Brownstown, MI |

Rating from Get A Grip

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

We had purchased a Flex a few years ago and were looking to move into something smaller and more economical. Jamie Bowling did an excellent job of showing us the best possible options for the payment we wanted to pay. He was friendly and knowledgeable about the vehicles he was selling. I would recommend Jamie to anyone who has any vehicle needs!

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Taylor Ford Dealer Response May 07, 2012

Thank you for your review. We like showing our customers all their options.

0 out of 0 found this review helpful

We Love our 2007 Ford Sport Trac

by
from Redford, MI |

Rating from Ford Lover

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair 5 out of 5
Overall Facilities 5 out of 5

Our Experience at Taylor Ford was great. Dan Stephens our Salesman, was wonderful. He took the time to let us test drive several cars until we found the one we liked. They worked on the financing, to get us approved, and took care of our trade in. This is the 2nd used vehicle we have purchased there and look forward to purchasing a new or used vehicle in the future. We could have gone to one of several other dealers closer to our home, but we drove 30 minutes to get to Taylor Ford, because of Dan Stephens & Staff. Thank You

Reason for Visit: Shopping for Used

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Taylor Ford Dealer Response May 07, 2012

Thank you for driving the distance and making Taylor Ford your Ford store!

0 out of 0 found this review helpful

i love my fusion

by
from lincoln park, MI |

Rating from happy

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

my experience at taylor ford was great. Keith Jewell was great. he was patient with me. Didnt rush me into anything,talk to me about all my options. he was funny and very down to earth, treated me like family. i was extremely happy with my treatment at taylor ford and i would gladly go back and recommend a friend.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? No

Taylor Ford Dealer Response May 01, 2012

Welcome to the Taylor Ford Family. Please contact us if you need anything. Thank you for the review.

0 out of 0 found this review helpful

2012 Ford Edge: Great with lots of power

by
from Detroit, Mi |

Rating from Monica

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair 5 out of 5
Overall Facilities 5 out of 5

I am a single(bl)woman, and I have been with Ford for 10+yrs. Taylor Ford is one honest dealership. Single women if your looking for a no nonsence dealership, where you dont have to worry about, if they are going to do what they say. RUN dont walk to Taylor Ford, stop by and see Phil Maher. I had some credit difficulity this time and I dont know how the new car finance manger did it, but I walked out with a new lease, and I know, no other dealeship would have been so helpful. Dont hesitate and dont be afraid. If Phil tells you what to do BELIEVE him. I was worried at first, because honesty is hard to find but they did exactly what they said they would Most delership have stuffy people but not here.I traded a car, that was paid off expeditiously, as they promised. I even received confirmation from Ford within 8 days. Taylor Ford is # 1, you wont be sorry, but if you go somewhere else, you might be, and you may hurt your chance of getting credit!

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

Taylor Ford Dealer Response May 01, 2012

We love to hear from our customers! Thank you for the review. We want our customer to be happy :)

0 out of 0 found this review helpful

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