
| Customer Service | ![]() |
4.4 out of 5.0 |
| Buying Process | ![]() |
4.4 out of 5.0 |
| Quality of Repair | ![]() |
4.3 out of 5.0 |
| Overall Facilities | ![]() |
4.8 out of 5.0 |
19 out of 22 people recommended this dealer |
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I recently purchased a 2002 Toyota Echo from Matt Robbins @ McEleney's in Clinton, IA. This purchase was made via online and phone conversations with Matt.I first inquired about car in Jan and Matt answered all of my questions in a courteous and timely fashion. I again inquired about same car in Feb. Matt again answered all of my questions about car & financing the same way as he had in Jan.Through 2 or 3 phone calls a deal was made. To top it all off I had trouble getting to Clinton to see the car and finish all of the paperwork. Matt arranged for the car to be delivered to me the next day. The car runs great and was exactly as Matt had described it. Not only would I recommend buying a car there. I would buy again and would buy sight unseen as this car was. A great buying experience. Thanks Matt.
Reason for Visit: Shopping for Used
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
was looking for a good used suv/crossover. They had just what we was looking for with really low miles on it.we was treated very well cant wait to buy another one from you guys in a couple years
Reason for Visit: Shopping for Used
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
i recommend matt rittmer when u need your next car
Reason for Visit: Shopping for Used
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
I am very happy with the service I had received here. I had searched all over the mid west for the vehicle that I wanted and McEleney help me find what I wanted for the price I was looking for. They treat you as a person, not just another customer. They helped me with any questions I had. The next time I am in need of a vehicle I will return to this dealership. They have just outstanding customer service!
Reason for Visit: Shopping for New, Shopping for Used
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
Even though I did not purchase a vehicle here, the experience was courteous, professional, and first rate.
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? No
I want to personally thank Cathy Banowetz for going out of her way to take care getting me the vehicle I wanted quickly in the color I wanted. She was easy to work with and so accomodating. I will be back in the future for more purchases and intend to let Cathy and McEleney's be a valued partner of mine for service and repair as well.
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Thank you for inviting us to be a part of your automotive buying process; we are thrilled you selected McEleney?s and Cathy in particular as your automobile source. We hope you enjoy your new vehicle for many miles to come and look forward to seeing you throughout your ownership experience ?
We were extremely impressed with the ease of the Internet site and the friendliness of everyone that worked at the dealership. The process went over smoothly and everything was handled efficiently by both our salesman Matt and the finance department. Once we pulled the car out of the building and around to the parking lot where our other car was parked, we were quite shocked to realize there was less than a quarter tank of gas remainging in the car. The dealership knew they were about 45 minutes from our house so we were disappointed that we had to stop at the gas station to not run out of gas before arriving back home. It is a shame that we had such a great process but overall the lasting impression was a distaste because of something that would have cost them spare change compared to the large purchase we just made. If a dealership is willing to cut small costs like this, it makes me wonder what else they're cutting costs on..
Reason for Visit: Shopping for Used
Would you recommend this dealer to a friend? No
Did you purchase a vehicle from this dealer? Yes
We would like to take this opportunity to thank you again for your recent purchase with us. We value your business and will do everything we can to deliver you the very best in customer support throughout your ownership. We?re so sorry that we caused you distress during the delivery process... Please know that we take this very seriously. This is a huge oversight on our part. We will immediately review our procedures to ensure that this cannot happen again. In the meantime, that is no consolation to you for our oversight. What we can do is mail you a $100 gas card and hopefully regain your trust. Thanks again for selecting us as your automotive company.
We are a couple with no credit built up so we struggled to find a place to finance us. We even went to places that guaranteed financing and they even refused to help us. No body understood that every young couple has to start somewhere in establishing credit. McEleney was that place for us. They were very welcoming and non-judgmental. They made the process so simple and answered every question we had. They found us the best financing for our situation. I would not go anywhere else. Thank you McEleney!
Reason for Visit: Shopping for Used
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
Our dealership is based on extraordinary service... A place where you buy your car and have fun! Ask questions, get answers, relax and enjoy the experience. Thank You for inviting us to be part of your automotive buying process? We know you will be happy with your new vehicle and we look forward to a continued relationship throughout your ownership over the years. We appreciate your business and Thank You for choosing McEleney?s. Once again, Welcome to the family? from your friends at McEleney Chevrolet Buick GMC Toyota
Great customer service. Clean and friendly place. Great place to buy and or lease a car. Love the customer service.
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
My truck caught fire and burned up, so I was forced to enter the car market. Shopped online for a late model used Camry for a couple days, and Mceleneys had the best deal in a 150 mile radius. Called Matt Robbins and set up an appointment (at MY convenience) for a test drive. The folks there really bent over backwards to help me get into a vehicle, even though I was waiting on a check from my insurance company for a down payment! Everyone I met there was VERY helpful and kind. I wouldn't hesitate to return there in the future.
Reason for Visit: Shopping for Used
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
Thank you for choosing McEleney Chevrolet Buick GMC Toyota in Clinton, IA. for your recent vehicle replacement. We were delighted to hear you had an enjoyable experience at our dealership. It was a pleasure to have you as our guest... We hope to see you again soon.