Crossroads Automotive of Corinth Reviews

1701 Highway 72 West, Corinth, MS | New 888-897-4112 | Used 888-864-3192

Average Rating

3.7 out of 5.0
Write a review
Customer Service 3.5 out of 5.0
Buying Process 3.8 out of 5.0
Quality of Repair 3.0 out of 5.0
Overall Facilities 3.6 out of 5.0

4 out of 6 people recommended this dealer

Dealer Reviews

Frustraed

by
from Corinth, MS |

Rating from frusterated

(1.0)
Customer Service 1 out of 5
Buying Process 1 out of 5
Quality of Repair 1 out of 5
Overall Facilities 1 out of 5

I took my chevorlet traverse to the corinth location to be repaired from a wreck. My insurance paid up front and the repairs were horible.! The whole experience was a nightmare! It`s like thy took the insurance money and did`nt fix the car. We had to keep taking it back for them to fix the same problem until we gave up and took it somewhere else. In short,I would NOT recomend this place to my worst enemy!!!!!!!

Reason for Visit: Service / Repair

Would you recommend this dealer to a friend? No

Did you purchase a vehicle from this dealer? No

0 out of 0 found this review helpful

A joke

by
from selmer,tn |

Rating from Average person

(1.0)
Customer Service 1 out of 5
Buying Process N/A
Quality of Repair N/A
Overall Facilities 2 out of 5

Went to there give away. Drove all the way down there and only walked out mad cause of the sales man that helped us was unfriendly. Because we were in a rush. People have lives they can't just sit and wait. Just because you think someone else is more important then me doesn't me that you can get a attitude when asked how long the wait is. Will definitely not go back.

Reason for Visit: Shopping for Used

Would you recommend this dealer to a friend? No

Did you purchase a vehicle from this dealer? No

Crossroads Automotive of Corinth Dealer Response March 14, 2012

We are very sorry for your bad experience at our dealership. During our giveaway sales, we have a huge amount of traffic and sometimes it may seen like our staff has an attitude. We are very sorry for the way you were treated. I would like to know how I can change your idea of us and fix the problem? I believe if you give us another chance we can prove you wrong. Could I offer you a oil change and tire rotation on the house? This way you can visit the dealership again and see that we are truly a down to earth, friendly store. My name is Zack and my email is zack@crossroadsgm.net. You can also call me at 662-287-1944. I look forward to hearing from you.

0 out of 0 found this review helpful

Above and beyond

by
from Corinth, MS |

Rating from msred

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair 5 out of 5
Overall Facilities 5 out of 5

Best car-buying experience ever! They went above and beyond the day of my purchase and every day since! I had a low tire one day since the purchase (my own fault) and they came out and got it back to the shop and fixed it. The price was perfect, the vehicle was perfect and in such amazing condition... everything I wanted. I would recommend them to ANYONE and I won't buy a car anywhere else now. Thanks, Crossroads!!

Reason for Visit: Shopping for Used, Service / Repair

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

New Buick Purchase

by
from Bolivar, TN |

Rating from New car purchaser

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities N/A

Excellent buying experience at Crossroads. I went to three other dealerships and none of them measured up to the customer service and friendly staff at Crossroads. They were very fair on my trade in and easy to deal with on the purchase. I would defiantly recommend this dealer to anyone in the market for a new or used vehicle.

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

Great teamwork!

by
from Iuka, MS |

Rating from free bird sarah

(5.0)
Customer Service 4 out of 5
Buying Process 3 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

I bought a used GMC Canyon last year during on of the celebrations. We had a super salesman who went above and beyond if you ask me so that I could get that truck. He went back and forth with the managers to find me the best deal and he did. His name was Roland. He was one of the team that they brought in for the event... We were there for all five nightly drawing. Although we didn't win, It was fun anyway! We have been bakc for the last two promotions. One of these times, we WILL win!

Reason for Visit: Shopping for Used

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

My Kind Of Dealership

by
from Corinth |

Rating from Nanna

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 5 out of 5

I bought a 2011 SUV earlier this year and I had the best experience ever in buying a new car. I was told all the information up front and it was reliable. I just had my vehicle serviced and I set up my appointment and I was called when the service was complete. I didn't have to wait days to get the vehicle in and I was able to pick it up in a couple of hours. Russ Rakestraw was my salesman and he was very patient and courteous. The service dept. was efficient and respectful.

Reason for Visit: Shopping for New, Service / Repair

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

1 out of 1 found this review helpful

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