Pinehurst Toyota Reviews

10760 S Us Highway 15 501, Southern Pines, NC | New 888-485-7972 | Used 888-625-1421

Average Rating

5.0 out of 5.0
Write a review
Customer Service 5.0 out of 5.0
Buying Process 5.0 out of 5.0
Quality of Repair 5.0 out of 5.0
Overall Facilities 4.5 out of 5.0

2 out of 2 people recommended this dealer

Dealer Reviews

Excellent buying experience, highly recommend!

by
from Cary, NC |

Rating from natark

(5.0)
Customer Service N/A
Buying Process 5 out of 5
Quality of Repair N/A
Overall Facilities 4 out of 5

We wanted a Toyota Rav4 with our preferred color and options. The vehicle we desired was unavailable in our local area. At this point, we were not given an option to order a vehicle suiting our needs. This was when we got in touch with Rachael. Rachael was our only point of contact at PineHurst Toyota during the process. She advised us to order the vehicle directly from Toyota. Although initially apprehensive about ordering directly, Rachael was upfront with everything and put us at ease through the whole deal. The promptness in returning our emails and phone calls provided a good deal of comfort with the long distance purchase. Her patience in resolving all of our queries is very much appreciated! We were provided with a competitive pricing for the new vehicle and an average trade in value. On arrival, we met with Tim Dunne who was in charge of the delivery of the vehicle. He made us feel comfortable as he went through all of the paper work providing us with the needed explanations. Finally, Tim patiently went over a lot of details of the vehicle and made sure we get familiar with the specifics. Great experience overall!

Reason for Visit: Shopping for New

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

Excellent Service Dept

by
from Fayetteville |

Rating from JohnW

(5.0)
Customer Service 5 out of 5
Buying Process 5 out of 5
Quality of Repair 5 out of 5
Overall Facilities 5 out of 5

Service is always great. Rick and his team are the best

Reason for Visit: Service / Repair

Would you recommend this dealer to a friend? Yes

Did you purchase a vehicle from this dealer? Yes

0 out of 0 found this review helpful

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