- Service & Repair
Chicago—June 11, 2007—Cars.com has launched a new online tool to answer car shoppers' questions about new cars and the car-buying process, Ask.Cars.com. Car shoppers can now ask the experts at Cars.com for advice and information they need to better understand the car-shopping process or to make an automotive purchase decision.
Cars.com's team of expert vehicle reviewers will respond to a wide range of questions on the site, based on their in-depth knowledge of all things automotive and their real-life experiences test driving a variety of cars each year. Consumers can also showcase their automotive knowledge and experiences by posting comments in response to any question on the site.
"Whether a consumer wants to find out what 'torque' means or simply wants advice on whether they should choose a Honda CR-V or Toyota RAV4, Ask.Cars.com is a place where they can get answers to their new-car shopping questions," said Patrick Olsen, managing editor at Cars.com. "With the number of new cars on the market today, it is increasingly difficult for shoppers to sift through their options. Now, they can directly call on our expertise and insight to help them."
An archive of inquiries, answers and consumer comments will be posted to the site so visitors can easily browse past topics, making it an excellent resource for in-market shoppers looking to supplement the research they have done on Cars.com. Consumers can access the new forum by typing http://ask.cars.com directly into their browser or by going to the Cars.com website.
"What car buyer wouldn't love to have a friend in the business that can help them navigate the shopping process?" said Mitch Golub, president of Cars.com. "Now, Cars.com visitors can get help and advice based on our team's countless hours spent behind the wheel reviewing new vehicles."
Ask.Cars.com is an example of Cars.com's commitment to improve the new-car shopping process. In recent months, the site has launched more than 10 new tools and features on the site, all designed to make the car-buying process easier.
Partnered with more than 200 leading metro newspapers, television stations and their websites, Cars.com is the most comprehensive destination for those looking to buy or sell a new or used car. The site lists more than 2 million vehicles from 13,000 dealer customers, classified advertisers and private parties to offer consumers the best selection of new and used cars online, as well as the content, tools and advice to support their shopping experience. Recently selected by Forbes.com as a Best of the Web site for car shopping, Cars.com combines powerful inventory search tools and new-car configuration with pricing information, photo galleries, buying guides, side-by-side comparison tools, original editorial content and reviews to help millions of car shoppers connect with sellers each month.
Launched in June 1998, Cars.com is a division of Classified Ventures, LLC, which is owned by leading media companies, including Belo (NYSE: BLC), Gannett Co., Inc. (NYSE: GCI), The McClatchy Company (NYSE: MNI), Tribune Company (NYSE: TRB) and The Washington Post Company (NYSE: WPO).