2011 Mazda CX-9 Consumer Reviews

2011 Mazda CX-9

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2011 Mazda CX-9

Kelley Blue Book Retail $22,900–$26,400  

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Average Rating

4.2 out of 5
Review This Car
Comfort:4.1 out of 5
Performance:4.4 out of 5
Exterior Styling:4.3 out of 5
Interior Design:4.3 out of 5
Value for the Money:4.3 out of 5
Reliability:4.3 out of 5

16 out of 18 people would recommended this car to a friend

Consumer Reviews

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Worst reliability of any car I have owned

by hoss
from Connecticut | January 11, 2013

Rating from

(1)
Comfort: 2 out of 5
Performance: 3 out of 5
Exterior Styling: 3 out of 5
Interior Design: 3 out of 5
Value for the Money: 3 out of 5
Reliability: 1 out of 5

"This is my experience after 17000 miles with this car and not so much a review, I just felt that I need to share this with those considering a purchase of a CX9. Transfer case failed at 3500 miles gradual whining sound at low speed (over 3 weeks in the shop?national back order) I was told that it had over heated and the oil had turned to sludge Minor electrical issues with windows. Car uses a quart of oil every 2500-3000 miles, Mazda says that this is with in their guide lines?.guidelines state that it can use a quart every 1500 miles. Breaks started pulsating at around 9000 miles (beware; it is not covered under the 3/36K bumper to bumper warranty. Transfer case failed again at 16,000 miles. Whining sound at low speed, Technician refered to it as cooked Transfer case failed again at 16,800 miles. Loud whining sound at low speed, I was told the bearings were too tight Whining in 3rd transfer case, but I am now told after Mazda USA contacted dealer, that it is normal for the car. Mazda will only provide $30 a day for rental, so if your car is in the shop, keep in mind that a 2 wheel drive economy car typically cost you around $45 a day, and you may end up like me carrying a 3 and a 5 year old for half a mile in the snow to get home ¿ Conclusion: I think most of you know I do not recommend this car, but fortunately it?s just a car. I am not sure how Mazda has swept this under the rug, but they should call and voluntarily recall every owner of a 2010, 2011 and 2012, (I have been told the older ones had a different case?.not sure of 2013) and replace their transfer cases with a reliable transfer case regardless of failure or not. I have been told by a Mazda tech. that even a failing transfer case can continue to operate for 20-30,000 miles before it physically fails, so you may be driving a bad one and only find out when it finally leaves you stranded with no factory warranty. If your car is a 2010, 2011, 2012, you should have the transfer case inspected, because most people may not notice the gradual deterioration. Mine started sounding louder at very low speeds, especially when cold. I have no respect for Mazda, because after 3 phone calls to the original Mazda rep. (Dan) I have never gotten a call back. Mazda has a big following, and It?s a shame what Mazda is doing, because with the internet today, consumers can get the word out."

I would recommend this car to a friend: No

This vehicle was purchased: New

Primary use for this car: Transporting family


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4 out of 4 found this review helpful

Dont trust this dealership

by Cynthia
from Linden nj | October 4, 2012

Rating from

(1)
Comfort: 1 out of 5
Performance: 1 out of 5
Exterior Styling: 1 out of 5
Interior Design: 1 out of 5
Value for the Money: 1 out of 5
Reliability: 1 out of 5

"I just came to see this car , previously calling and asking to make sure that its was available so that i would not waste my time coming here, anyways turns out they posted the car online having 25,000 miles and the carfax show that was inspected when it had 43,000 miles, you make your own conclusion, not only they are not beein honest with the public , they are also trying to ilegal things"

I would recommend this car to a friend: No

Primary use for this car: N/A


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9 out of 11 found this review helpful

glad i chose this car

by mazda lover
from kansas city | October 1, 2012

Rating from

(5)
Comfort: 5 out of 5
Performance: 5 out of 5
Exterior Styling: 5 out of 5
Interior Design: 5 out of 5
Value for the Money: 5 out of 5
Reliability: 5 out of 5

"I did a ton of research before buying this SUV. I love this vehicle and am so glad I bought it. It is comfortable and solid to drive. The controls are convenient and easy to access. If you are debating between the CX7 or the CX9 I would highly recommend the CX9 to give you the third row. It's not very roomy, but I'm 5' 4" and I can fit back there fine. So can kids. For short distances this isn't an issue. My neighbor regretted not getting the CX9 for this very reason. I also like the split console. I would not choose black carpet next time though. Really shows dog hair. The seats are easy to fold and slide. But cleaning the second row floor is tricky because of the seat tracks and odd shape of the carpet to fit around the tracks. Overall the car is awesome. Buy it!!"

I would recommend this car to a friend: Yes

This vehicle was purchased: Used

Primary use for this car: Transporting family


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1 out of 3 found this review helpful

I found a keeper

by Customer service is a must
from Pearland, TX | August 13, 2012

Rating from

(4)
Comfort: 3 out of 5
Performance: 5 out of 5
Exterior Styling: 3 out of 5
Interior Design: 5 out of 5
Value for the Money: 3 out of 5
Reliability: 4 out of 5

"When I bought my Mazda I was very nerves, this was going to my first big purchase on my own. So many things going through my head. My last car that I bought at a different dealer ship was what I felt like a quick buy. Two years later I sell it because it wasnt what I wanted or needed. I walked in to Mazda and didn't feel overwhelmed. I didn't have 5 different sells men walking toward me only seeing money signs. The sells man that helped me find my perfect car was very helpful, explained in detail everything I needed to know and was with me every step of the way. Even now when I go get oil changes everyone is smiling and very nice. I have no regrets and I am still loving my new car."

I would recommend this car to a friend: Yes

This vehicle was purchased: New

Primary use for this car: Commuting


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0 out of 1 found this review helpful

Mazda CX-9

by many cars bought
from Lexington, KY | April 9, 2012

Rating from

(5)
Comfort: 5 out of 5
Performance: 4 out of 5
Exterior Styling: 4 out of 5
Interior Design: 5 out of 5
Value for the Money: 3 out of 5
Reliability: 4 out of 5

"This is the fourth Mazda I have purchased and my overall experience with Mazda has been a pleasant one. This differs from the two Mazda 6s and the Mazda 3 that I have purchased. Much larger and more equipment than my previous Mazda's. Rides nice like a car, however you still are in a SUV crossover so don't let the car like ride fool you. The exterior is nicely designed, and the interior on this model leaves little to be desired. My biggest complaint other than pricing would be access to the third row, although I doubt other models similar to this are any easier to access. Overall great vehicle."

I would recommend this car to a friend: Yes

This vehicle was purchased: New

Primary use for this car: Transporting family


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1 out of 2 found this review helpful

ALRIGHT

by nobody
from Anchorage | March 12, 2012

Rating from

(4)
Comfort: 3 out of 5
Performance: 4 out of 5
Exterior Styling: 4 out of 5
Interior Design: 3 out of 5
Value for the Money: 3 out of 5
Reliability: 4 out of 5

"I currently own the car and the one only thing that I don't like about the car are the seats seem hard. The seat belts at the back seats couldn't be lowered like the ones in the front."

I would recommend this car to a friend: Yes

This vehicle was purchased: New

Primary use for this car: Transporting family


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0 out of 0 found this review helpful

CX-9 - Love it!

by Mazda Lover
from West Central, Illinois | January 23, 2012

Rating from

(5)
Comfort: 5 out of 5
Performance: 5 out of 5
Exterior Styling: 5 out of 5
Interior Design: 5 out of 5
Value for the Money: 5 out of 5
Reliability: 5 out of 5

"We've wanted one since they came out - and finally traded in our MPV for a 2011 model CX-9 Grand Touring. We've owned it now for about 3 months. We have the AWD model, and it has been giving us 20+ MPG, love it. Really can't say enough about it. It's got a lot of power, smooth quiet ride, and the leather interior is top-notch. It's given us the 7 passenger comfort we wanted from our van, without the "not so coolness" that a van carries along with it. Very happy is an understatement. Zoom Zoom!"

I would recommend this car to a friend: Yes

This vehicle was purchased: Used

Primary use for this car: Transporting family


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2 out of 2 found this review helpful

Worth the money!

by Ryno's first new car!
from Wheatfield, In | January 21, 2012

Rating from

(5)
Comfort: 4 out of 5
Performance: 5 out of 5
Exterior Styling: 4 out of 5
Interior Design: 4 out of 5
Value for the Money: 5 out of 5
Reliability: 5 out of 5

"My wife and I test drove the Equinox and the KIA sorento and the cx9 drove the best and the 4cy. engine has great pickup on expressway ."

I would recommend this car to a friend: Yes

This vehicle was purchased: New

Primary use for this car: Transporting family


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0 out of 0 found this review helpful

Best Riding SUV out there

by Zoom Zoom
from Columbus, OH | December 22, 2011

Rating from

(5)
Comfort: 5 out of 5
Performance: 5 out of 5
Exterior Styling: 5 out of 5
Interior Design: 5 out of 5
Value for the Money: 5 out of 5
Reliability: 5 out of 5

"I have owned this SUV for about 7 months and have put about 10,000 miles on it. It has been a very reliable vehicle and to many creature comforts to mention. I bought the "Tourning" version, the really only complaint I have is it not having the fog lights until you go to the top of the line "grand Touring". but other wise a great SUV. The Bose system sounds great and the power lift gate is awesome. I think Mazda has a customer for life!!!!"

I would recommend this car to a friend: Yes

This vehicle was purchased: New

Primary use for this car: Transporting family


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0 out of 0 found this review helpful

Happy, happy, happy!

by Renato
from Orlando | November 19, 2011

Rating from

(5)
Comfort: 5 out of 5
Performance: 5 out of 5
Exterior Styling: 5 out of 5
Interior Design: 5 out of 5
Value for the Money: 5 out of 5
Reliability: 5 out of 5

"I trade a 2006 Mercedes R-350 for the CX-9. No regrets. I don't miss the Mercedes at all. I purchased this 2011 CX-9 used with 13k miles and it's like brand new. Me, my wife and the kids are happy with this vehicle. It has a great package: space, power everything, the Bluetooth is great too. And the best... it's fun to drive, with a strong and economic engine. In this model we got, I just miss the leather which we can added at anytime. Recommend!!!"

I would recommend this car to a friend: Yes

This vehicle was purchased: Used

Primary use for this car: Transporting family


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1 out of 1 found this review helpful

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