- Service & Repair
Bring your car to a dealer immediately. Recalls are issued because the defect might make the car unsafe in some way. Your nearby service center can help verify if the repairs can be performed free of charge.Contact a Service Center
Component: SEAT BELTS
Problem Summary: General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
What Owners Should Do: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Component: AIR BAGS:SIDE/WINDOW
Problem Summary: GENERAL MOTORS LLC (GM) IS RECALLING CERTAIN MODEL YEAR 2008-2013 BUICK ENCLAVE AND GMC ACADIA AND 2009-2013 CHEVROLET TRAVERSE AND 2008-2010 SATURN OUTLOOK VEHICLES. IN THE AFFECTED VEHICLES, INCREASED RESISTANCE IN THE DRIVER AND PASSENGER SEAT MOUNTED SIDE IMPACT AIR BAG (SIAB) WIRING HARNESSES MAY RESULT IN THE SIAB AND SEAT BELT PRETENSIONERS NOT DEPLOYING IN THE EVENT OF A CRASH.
Consequence: FAILURE OF THE SIDE IMPACT AIR BAGS AND SEAT BELT PRETENSIONERS TO DEPLOY IN A CRASH INCREASE THE RISK OF INJURY TO THE DRIVER AND FRONT SEAT OCCUPANT.
What Owners Should Do: GM WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AFFECTED HARNESS CONNECTIONS WITH SOLDERED CONNECTIONS, FREE OF CHARGE. THE MANUFACTURER HAS NOT YET PROVIDED A NOTIFICATION SCHEDULE. BUICK OWNERS MAY CONTACT THE OWNER CENTER AT 1-800-521-7300, CHEVROLET OWNERS AT 1-866-694-6546, SATURN AT 1-800-553-6000, AND GMC OWNERS AT 1-866-996-9463. GM'S NUMBER FOR THIS RECALL IS 14030. NOTE: VEHICLES REPAIRED AS PART OF CUSTOMER SATISFACTION CAMPAIGN 10085 AND SPECIAL COVERAGE 10335 HAVE ALREADY HAD THE SUBJECT CONDITION REPAIRED AND THEREFORE ARE NOT INCLUDED IN THE SAFETY RECALL.
*Fair prices, measured by comparing them to the RepairPal Price Estimator.