- Service & Repair
Contact nearby service centers for further assistance. If a recall is issued, your nearby service center can help verify if it can be repaired free of charge.
Problem Summary: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2013 BUICK ENCORE VEHICLES MANUFACTURED BETWEEN DECEMBER 9, 2012 AND DECEMBER 28, 2012, AND EQUIPPED WITH A HEATED STEERING WHEEL. THE STEERING WHEEL FASTENER MAY NOT HAVE BEEN PROPERLY INSTALLED. THIS COULD CAUSE THE STEERING WHEEL TO COME LOOSE OR SEPARATE FROM THE STEERING COLUMN.
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE STEERING COLUMN WHILE DRIVING, THE ABILITY TO STEER COULD BE LOST, INCREASING THE RISK OF A CRASH.
What Owners Should Do: GENERAL MOTORS WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND MAKE ANY NECESSARY REPAIRS ON THE STEERING WHEEL. THESE SERVICES WILL BE PROVIDED AT NO CHARGE TO THE CUSTOMER. THE SAFETY RECALL IS EXPECTED TO BEGIN BY APRIL 12, 2013. OWNERS MAY CONTACT GENERAL MOTORS AT 1-800-521-7300. THIS IS GENERAL MOTORS CAMPAIGN NUMBER 13098.
Now in select areas.
*Fair prices, measured by comparing them to the RepairPal Price Estimator.
Bring your car to a dealer for repair.
Recalls are issued because the defect might make the car unsafe in some way.
If a recall is issued, contacting a nearby service center can help you get more information to fix the repair, possibly even free of charge.