- Service & Repair
Contact nearby service centers for further assistance. If a recall is issued, your nearby service center can help verify if it can be repaired free of charge.
Problem Summary: DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONSTM" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Consequence: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
What Owners Should Do: DORMAN WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE STEERING KNUCKLES FREE OF CHARGE AND REIMBURSE THE REPAIR FACILITY OR OWNER FOR LABOR. THE RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 20, 2009. OWNERS MAY CONTACT DORMAN'S TOLL-FREE HOTLINE AT 1-800-523-2492.
Now in select areas.
*Fair prices, measured by comparing them to the RepairPal Price Estimator.
Bring your car to a dealer for repair.
Recalls are issued because the defect might make the car unsafe in some way.
If a recall is issued, contacting a nearby service center can help you get more information to fix the repair, possibly even free of charge.