- Service & Repair
Contact nearby service centers for further assistance. If a recall is issued, your nearby service center can help verify if it can be repaired free of charge.
Problem Summary: CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2008-2012 RAM 2500 4X4 AND 3500 4X4 TRUCKS. THE LEFT TIE ROD ASSEMBLY MAY BREAK.
Consequence: A FAILURE OF THE TIE ROD ASSEMBLY MAY RESULT IN A LOSS OF STEERING CONTROL, INCREASING THE RISK OF A CRASH.
What Owners Should Do: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A NEW LEFT TIE ROD ASSEMBLY, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN IN DECEMBER 2013. OWNERS MAY CONTACT CHRYSLER AT 1-800-247-9753. CHRYSLER'S RECALL CAMPAIGN NUMBER IS N49.
Problem Summary: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.
Consequence: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.
What Owners Should Do: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
*Fair prices, measured by comparing them to the RepairPal Price Estimator.
Bring your car to a dealer for repair.
Recalls are issued because the defect might make the car unsafe in some way.
If a recall is issued, contacting a nearby service center can help you get more information to fix the repair, possibly even free of charge.