Recalls for 2013 Ford C-Max Hybrid

There are currently 5 recalls for your car.

If your car is recalled...

Contact nearby service centers for further assistance. If a recall is issued, your nearby service center can help verify if it can be repaired free of charge.

NHTSA Vehicle Safety Recalls


Recall Number: 14V164000

Recall Date: 04/02/2014

Problem Summary: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2013-2014 FORD FUSION AND LINCOLN MKZ VEHICLES MANUFACTURED AUGUST 15, 2012, THROUGH SEPTEMBER 10, 2013, 2013-2014 FORD ESCAPE VEHICLES MANUFACTURED JUNE 5, 2012, THROUGH AUGUST 12, 2013, AND 2013-2014 FORD C-MAX VEHICLES MANUFACTURED FROM JULY 23, 2012, THROUGH MAY 28, 2013. THE DRIVER AND PASSENGER SEATBACK ASSEMBLIES MAY HAVE BEEN PRODUCED WITH SUB-STANDARD WELD JOINTS USED TO ATTACH THE SEAT BACK RECLINER MECHANISM TO THE SEAT FRAME. THE AFFECTED SEAT BACKS MAY HAVE INSUFFICIENT STRENGTH TO MEET THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 207, "SEATING SYSTEMS.

Consequence: THE BACK OF THE SUBJECT SEATS MAY BECOME LOOSE OR LEAN WHILE DRIVING AND POTENTIALLY INCREASE THE RISK OF INJURY IN CERTAIN CRASHES.

What Owners Should Do: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE SEATBACK, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN AROUND MAY 19, 2014. OWNERS MAY CONTACT FORD AT 1-800-392-3673. FORD'S NUMBER FOR THIS RECALL IS 14C03.

Recall Number: 13V475000

Recall Date: 10/17/2013

Problem Summary: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2012-2013 FOCUS ELECTRIC VEHICLES AND 2013 C-MAX VEHICLES EQUIPPED WITH THE INTELLIGENT ACCESS PUSH BUTTON START SYSTEM. IN THE AFFECTED VEHICLES, THERE IS NO AUDIBLE CHIME WHEN THE VEHICLE IS OPERATIONAL AND THE DRIVER'S DOOR IS OPENED. THUS, THESE VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION.

Consequence: WITHOUT AN AUDIBLE DOOR CHIME, A VEHICLE OWNER MAY OPEN THE DOOR AND EXIT THE VEHICLE WITHOUT BEING REMINDED THAT THE VEHICLE IS STILL OPERATIONAL, LEAVING THE VEHICLE SUSCEPTIBLE TO THEFT.

What Owners Should Do: FORD WILL NOTIFY OWNERS, AND DEALERS WILL UPDATE THE SOFTWARE FOR THE DOOR CHIME, FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2013. OWNERS MAY CONTACT THE FORD CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL NUMBER IS 13C07.

Recall Number: 13V475000

Recall Date: 10/17/2013

Problem Summary: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2012-2013 FOCUS ELECTRIC VEHICLES AND 2013 C-MAX VEHICLES EQUIPPED WITH THE INTELLIGENT ACCESS PUSH BUTTON START SYSTEM. IN THE AFFECTED VEHICLES, THERE IS NO AUDIBLE CHIME WHEN THE VEHICLE IS OPERATIONAL AND THE DRIVER'S DOOR IS OPENED. THUS, THESE VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION.

Consequence: WITHOUT AN AUDIBLE DOOR CHIME, A VEHICLE OWNER MAY OPEN THE DOOR AND EXIT THE VEHICLE WITHOUT BEING REMINDED THAT THE VEHICLE IS STILL OPERATIONAL, LEAVING THE VEHICLE SUSCEPTIBLE TO THEFT.

What Owners Should Do: FORD WILL NOTIFY OWNERS, AND DEALERS WILL UPDATE THE SOFTWARE FOR THE DOOR CHIME, FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2013. OWNERS MAY CONTACT THE FORD CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL NUMBER IS 13C07.

Recall Number: 13V303000

Recall Date: 07/10/2013

Problem Summary: FORD MOTOR COMPANY IS RECALLING CERTAIN MODEL YEAR 2013 C-MAX HYBRID VEHICLES, WITHOUT PANORAMIC ROOFS, THAT WERE MANUFACTURED JANUARY 19, 2012, THROUGH JUNE 25, 2013. DURING VEHICLE TESTING, THE VEHICLE EXCEEDED A HEAD INJURY CRITERIA REQUIREMENT SET BY THE STANDARD. THUS, THESE VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT.

Consequence: IN THE EVENT OF A CRASH, AN OCCUPANT COULD BE AT AN INCREASED RISK OF AN INJURY.

What Owners Should Do: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL ENERGY ABSORBERS BETWEEN THE HEADLINER AND THE ROOF. THE RECALL IS EXPECTED TO BEGIN AUGUST 19, 2013. OWNERS MAY CONTACT THE FORD CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL NUMBER IS 13C02.

Recall Number: 13V085000

Recall Date: 03/07/2013

Problem Summary: FORD IS RECALLING CERTAIN MODEL YEAR 2013 FOCUS AND C-MAX VEHICLES BUILT FROM NOVEMBER 16, 2012, THROUGH NOVEMBER 21, 2012; AND MODEL YEAR 2013 ESCAPE VEHICLES MANUFACTURED FROM NOVEMBER 14, 2012, THROUGH NOVEMBER 21, 2012. THE LEFT REAR DOOR CHILD LOCK WAS BUILT INCORRECTLY. AS A RESULT, THE CHILD LOCK MAY NOT ENGAGE WHEN THE OPERATOR USES NORMAL FORCE TO ACTIVATE THE CHILD LOCK.

Consequence: THE OPERATOR MAY INCORRECTLY BELIEVE THE CHILD LOCK IS ENGAGED. HOWEVER, THE DOOR MAY BE OPENED FROM THE INSIDE, INCREASING THE RISK OF INJURY TO AN UNRESTRAINED CHILD.

What Owners Should Do: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE AFFECTED REAR DOOR LATCHES, AND REPLACE THEM AS NECESSARY, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN MARCH 25, 2013. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

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What Should You Do?

Bring your car to a dealer for repair. Recalls are issued because the defect might make the car unsafe in some way.
If a recall is issued, contacting a nearby service center can help you get more information to fix the repair, possibly even free of charge.