- Service & Repair
Bring your car to a dealer immediately. Recalls are issued because the defect might make the car unsafe in some way. Your nearby service center can help verify if the repairs can be performed free of charge.Contact a Service Center
Problem Summary: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
Consequence: If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
What Owners Should Do: Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall is expected to begin on May 11, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Component: STEERING:ELECTRIC POWER ASSIST SYSTEM
Problem Summary: Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.
Consequence: If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.
What Owners Should Do: Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.
Problem Summary: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN REPLACEMENT STEERING GEARS INSTALLED ON MODEL YEAR 2011-2012 EXPLORERS AS SERVICE PARTS IN SEPTEMBER 2013 AND JANUARY 2014. THE AFFECTED GEARS MAY LOCK, PREVENTING THE DRIVER FROM BEING ABLE TO STEER THE VEHICLE.
Consequence: THE INABILITY TO STEER THE VEHICLE INCREASES THE RISK OF A CRASH.
What Owners Should Do: FORD WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE SUSPECT STEERING GEARS WITH NEW STEERING GEARS, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON JANUARY 24, 2014. CUSTOMERS MAY CONTACT FORD AT 1-800-392-3673. FORD'S NUMBER FOR THIS RECALL IS 13S14.
Problem Summary: FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS.
Consequence: IN THE EVENT OF A CRASH, THE SEAT BACK MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.
What Owners Should Do: FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT FEBRUARY 14, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
*Fair prices, measured by comparing them to the RepairPal Price Estimator.