- Service & Repair
Contact nearby service centers for further assistance. If a recall is issued, your nearby service center can help verify if it can be repaired free of charge.
Problem Summary: VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH HOPPECKE BATTERIES. THE BATTERY MAINTENANCE SCHEDULE COULD BE LESS THAN NEEDED TO MAINTAIN PROPER ELECTROLYTE LEVELS.
Consequence: THE LOW ELECTROLYTE LEVELS RESULT IN ACCELERATED BATTERY GRID GROWTH, INCREASED POTENTIAL FOR INTER-CELL RUPTURE AND SPARKING, AND THE POTENTIAL FOR A BATTERY EXPLOSION.
What Owners Should Do: DEALERS WILL INSPECT THE BATTERIES, INCLUDING FLUID LEVELS. SOME BATTERIES MAY BE REPLACED IF NECESSARY, ON A CASE BY CASE BASIS. IN ADDITION TO THE BATTERY INSPECTION, THE ADDITION OF LABELS IN THE VEHICLE OWNER'S MANUAL AND ENGINE COMPARTMENT WILL BE INCLUDED TO CONSPICUOUSLY REMIND OWNERS AS WELL AS DEALER AND SERVICE PERSONNEL OF THE NEED TO PERFORM BATTERY MAINTENANCE. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MERCEDES-BENZ AT 1-800-367-6372.
Now in select areas.
*Fair prices, measured by comparing them to the RepairPal Price Estimator.
Bring your car to a dealer for repair.
Recalls are issued because the defect might make the car unsafe in some way.
If a recall is issued, contacting a nearby service center can help you get more information to fix the repair, possibly even free of charge.