- Service & Repair
Contact nearby service centers for further assistance. If a recall is issued, your nearby service center can help verify if it can be repaired free of charge.
Problem Summary: VOLKSWAGEN OF AMERICA, INC. (VOLKSWAGEN) IS RECALLING CERTAIN MODEL YEAR 2014 JETTA, BEETLE, BEETLE CONVERTIBLE, AND PASSAT VEHICLES EQUIPPED WITH A 1.8T ENGINE AND TORQUE CONVERTER AUTOMATIC TRANSMISSION. IN THE AFFECTED VEHICLES, THE O-RING SEALS BETWEEN THE OIL COOLER AND THE TRANSMISSION MAY LEAK FLUID.
Consequence: THE LEAKING TRANSMISSION FLUID COULD CONTACT A HOT SURFACE AND RESULT IN A VEHICLE FIRE.
What Owners Should Do: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE O-RING SEALS IN THE TRANSMISSION OIL COOLER, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON APRIL 16, 2014. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987. VOLKSWAGEN'S NUMBER FOR THIS RECALL IS 38B9/9V.
*Fair prices, measured by comparing them to the RepairPal Price Estimator.
Bring your car to a dealer for repair.
Recalls are issued because the defect might make the car unsafe in some way.
If a recall is issued, contacting a nearby service center can help you get more information to fix the repair, possibly even free of charge.