Bring your car to a dealer immediately. Recalls are issued because the defect might make the car unsafe in some way. Your nearby service center can help verify if the repairs can be performed free of charge.Contact a Service Center
Component: AIR BAGS:FRONTAL
Problem Summary: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
What Owners Should Do: The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987.
Next Steps: Contact a Service Center Near You